If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have an EE Perk voucher code and want to upgrade my broadband, however there's no option to include the discount code anywhere, not on the page where you select your product choice, not on the page after that's upselling a home visit and nothing on...
so im unsure as to why but my order isnt showing up in my orders on my account, even though i placed the order yesterday before 5 and got the email for order confirmation. and im unable to track it, why?
Hi I'm new to EE mobile and set up a new contract in store, I was told the phone wasn't in stock and would take a standard 48 hour delivery it turns out that EE doesn't have the make and model at all and was waiting for the manufacturer to send them ...
I ordered this device with e-sim on a monthly contract a week ago (Feb 13th). It took 3 days to update that my order was confirmed and then on Wednesday 17th I spoke to one of your team to find out when it would be dispatched. The delay had been due ...
Hello I ordered the iPhone 17 exactly a month ago today and it has still not been dispatched I’ve spoken to someone 4 times and still not getting an answer when it’s coming, is anyone currently having the same problem or does anyone know why this is ...
I recently ordered the iPhone 17 pro max in cosmic orange, on the 28th of jan . Ive only have received a contract summary/pre contract telling me about my device and plan . When will I know if I’ve been approved I’m so confused.
Two days ago, I purchased an iPhone 17 Pro Max and additionally paid in full for AirPods Pro 3 at your Statfort branch. At the time of purchase, the operator Asem informed us that the headphones would be available for pickup within two days.However,...
I’ve placed a order they took upfront payment then went to blank screen and then got this email no order number or confirmation can anyone help please
Hello, I bought a cell phone through the app and paid in advance. However, I haven't received any messages or emails with the order details, only an email about the plan details. I selected in-store pickup at the EE store.
Hi, I received an email confirming Royal Mail delivered my Apple plug yesterday. I have checked everywhere, and it hasn’t been delivered. Tracking isn’t available ether. the plug was ordered on Friday with a new SIM and both should have arrived on S...
