If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have placed an order an the upfront payment has been taken but I have had no confirmation of the order or anything?
I'm due a mobile phone upgrade, placed an order, received a confirmation email with an order number, however my EE account status only has an essentials upgrade and there is no records of a new mobile device on order.
How do I change my delivery address
I have taken our a phone contract but in order to complete the process I have been asked to call them. I have been on the phone several times over last couple of days, each holding for 40 mins+ at a time. They have taken £50 out of my account for th...
I ordered iPhone bt i didn't received mail or confirmation or order number?
good morning,I have had issues with my samsung s22 ultra 128gbi got a replacement and that replacement had the same issue!so ive got another replacement for the replacement! (my partner is contact for this replacement delivery as my phone is caput!)c...
Hi on the 30th of the third 2024 I went in to the Tiverton branch of EE and brought a charger unit for an iPhone 13 pro Max when I got it home and opened it. Unfortunately it was not suitable for the use that I wanted it for so I put it back into the...
Hi, my phone was stolen so ordered a new one but the DPD delivery guy wouldn't give it to me without a PIN number (which had been sent to my stolen phone...). I haven't received any email sand don't currently have access to a phone to speak with cust...
hi,I made an order last night for a phone contract but the order didn't proceed further they take the upfront of 30 GBP.Will it be refunded or not?
