If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello I have placed an order for a sim but I wanted it to be an eSIM. Can this be changed to this before it comes out to me
I placed an order for the Galaxy Z Fold 7 on Saturday 27th December I’ve entered the reference number on the confirmation email to track the order but it just keeps coming up as sorry that’s not right how can it be the wrong reference number when tha...
Hi everyone. I am submitting a complaints regarding to phone delivery,Couples of days ago I just buy a new phone contract from ee website,All the things is fine , I have received the order number and tracking number and Dpd delivery pin.But I never r...
i placed an order on the website for a new iphone contract had the email straight away saying successful EE order and the xko number but that was 3 days ago and i haven’t heard anything since. please can someone get back to me as i’m confused when my...
I am with EE for my broadband, and seeing i can leave my current mobile provider, I made an order for a pay monthly mobile on EE.I went through the order, the initial up-front cost for the device was taken, and I received an email with plan details, ...
was supposed to have my iphone 17 pro max (silver) on tuesday 22nd December but it never came i ordered it to be picked up in store is there an issue with dpd ?
Ive ordered a new phone for store collection due to working late, had a txt saying was being delivered to store today with a time slot, I had some time off work as i had a doctor's appointment so thought I'd collect whilst was at it as is round the c...
hi, ordered a silver 256gb i phone 17 pro max on 26/12/25 and have had 0 tracking updates other than this text message, was hesitant to open it as it seemed scammy but eventually opened it. it opens to an EE chat bot but gives 0 option to communicate...
Hi, I ordered a Google pixel watch on 7th December, and received an order confirmation by email. It said, "Usually dispatched within 1 day", but since then I've had no messages.This is a one-off order - I am not a regular EE customer. I have tried c...
Hi I received my new Google pixel 10 pro XL on 22/12/25How do I now redeem my free gift of a Google pixel watch?
