If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I had a similar issue with them. I ordered a smartwatch with payment on my SIM plan (+24 pounds monthly) on 20 June 2026. I couldn't cancel the order an hour after placing it, even though it hadn't been dispatched (which was against their stated poli...
I ordered a pay monthly phone and SIM and it's been more than 2 weeks and it's haven't been dispatched yet. Why is that? Thanks in advance
* Orders an E-Sim (orders at 0:00 recurring daily - no issues in the past)* NO confirmation email* Can’t link account to view E-sim due to Page being down* despite my critical need for one at a late night where there is zero support I’m left stranded...
Placed and order on Friday morning but have not had any updates at all. Entering the XKO number from the confirmation email brings up an error. I've requested a pac code from my old provider but nothing has been transferred yet. Any help would be app...
If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered broadband on Saturday, to be delivered today Monday 17th August. However, I have had no notification from DPD that they have received my order or that it has been dispatched. I have tried tracking it but it says my order number is invalid. ...
I placed an ordered on Thursday after 3pm. For upgrade. Still no updates on the track when should this be delivered. Its a samsung galaxy chrome book 16in 4g.
August 7th I upgraded my phone and placed an order for a new device. When I go to track my order it still says 'awaiting dispatch'. There has been zero communication about the whereabouts of my order, when I go to the FAQs page it says that all order...
I placed an order paid a fee and got an email saying you have my order and if you need more information you will contact me how long does it take to know if you have got the phone ?
I am contacting you regarding an order I placed on Sunday, as I am becoming increasingly concerned about the lack of communication regarding my purchase.I have now received a text asking me how my courier was, which is confusing as I have not receive...
