If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
So Thursday 25th of September, i ordered an Iphone 17 Pro Max 1TB Silver on an EE chat on the EE website with a sim. All in a monthly payment plan and i still haven’t had the phone delivered? I use the order number on the tracking order section of EE...
I have a contract with EE, which means my SIM card has been on a contract for over a year. I ordered an iPhone 17 Pro Max with the SIM card included. I only want to return the mobile phone, as I want to keep my EE SIM card. Please let me know if it’s...
Hi
I placed my order online on 16.9.25, paid the upfront payment. A day later someone called to confirm the order. He said the new iPhones would start being shipped on 19.9.25. When I check my order it still says PRE-ORDER, when can I expect to get the ...
Hi all, ordered a monthly contract with the device and was told I would receive a text. I ordered the contract at 6pm yesterday on 29th September 2025. Unfortunetly I had put my old number on the account because I thought it meant the number i would ...
Hello. I ordered a new phone in store on 21.09.2025. Update says despatched on 23.09.2015.DPD message have order waiting on device.can anyone assist?on hold forever!thank you.
Hi,I recently ordered an iPhone 17 pro max, I knew delivery may take up to 28days, I have not received an initial confirmation that the phone has actually been ordered, however the upfront cost and delivery cost have been taken. I have rang today to ...
Hi all does anyone know the estimated time for dispatch on 17 pro max orange 512gb?
I placed my order on the 25-9-25 and I had confirmation of the order stating it will be dispatched within 24 hours and passed on to DPD. The order was confirmed dispatched the next day however I have received no more information and no DPD informatio...
I pre-ordered apple watch 11 titanium 42mm and it wasn’t showing any delivery date. Now it is showing “usually takes longer than 28 days”. Is this normal/standard lead time by EE? Unfortunately, this is my first order with EE and it isn’t really goin...
