If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Anyone know how long they normally take to dispatch a new phone? Not getting an update if it’s been sent yet just says order confirmed
I ordered a phone and they took the upfront cost, I can’t seem to get through to anyone, im using my partners phone and he’s already with ee, is there a way to get through to customer services without it being with his account? @Membership10
Hi, a really retired question I know but is there any update for the IPhone 17 pro max in orange with a 256 storage? Seeing updates for other colours and sizes but not this one. I have checked the tracking website and have DPD downloaded but nothing ...
Still not received the phone! Was told it will be with me, before the weekend. Still nothing!
Had a message regarding order not fully processed ? Rang EE and they can't help as it was online order. Can you support [mod edit: personal details removed from the forum]
New to EE from O2 I ordered a phone to collected from store on Friday morning. It has been 3 days and it just says dispatched has not updated in 2 days. How could I find out when I can collect?
Hi All,Not sure if this is the best forum for this but thought I'd give it ago. My phone is currently broken (full on black box, won't charge, dead to the world); I've upgraded my mobile and should get my new phone from EE tomorrow or Friday but they...
I wait and wait for my iPhone 17 pro max over 3 weeks
My order tracking suggests that my phone has been dispatched, but there are no details & I’ve not received anything. Am I not understanding this graphic correctly?
I ordered my iPad Pro on the 27th of September and it’s still saying awaiting confirmation for delivery date. I don’t know what to do. It’s on contract and I’m unsure what is happening with it
