Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 62347 Views
  • 120 replies
  • 15 Helpful

Where’s my order?

XKO********* Where’s my order? Communication following placing an order isn’t particularly great. iPhone 17, black [Mod edit - removed order number. Please don't post personal or account details in the community]

Resolved! Contrect

I applied for contrect with phone please let me know about that.

Resolved! Have I been accepted

hello,I have payed an upfront fee of £30 for my phone and received my plan details but I have no further communication from then.can someone advise if this is normal or what happens next as I have no further information

Resolved! Order - no dispatch date

Hi there, Have ordered an upgrade phone, there’s no dispatch date, when will it be dispatched? ordered iphone 17, black

Misunderstood the questions on phone

HiI made an order yesterday, and it got cancelled unfortunately due to a failed identity check! When I made the order, there were questions that I misunderstood! I can't remember if I passed my credit check or not but the requested device is actually...

Resolved! Order status no update

HiI do have my order placed on last Monday for tadoº Smart Radiator Thermostat X Quattro Pack. The online status remains as Order Placed and. I further updates. I tried to contact the customer service and being advised it is online order, they can’t ...

KKFHK by Investigator
  • 245 Views
  • 6 replies
  • 2 Helpful

Resolved! Regarding my order

Hii I ordered iphone 17pro max (blue colour) on 30th november but i haven't received it. Please give me an update on that as soon as possible. My order reference num,ber is xko********** Thanks    [Mod edit: Please do not post personal information li...