If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
hello, I’m not really getting any information in regards to an item I ordered. This page hasn’t updated. Money has been taken out of my account and is no longer sitting in pending. What does this mean? Thank you.
I ordered my new phone Friday morning and I haven’t even got a confirmation email yet for my order let alone ain’t even got a tracking order so got no way of looking for the phone I ordered
I ordered Samsung watch 7, cream on Thursday, was advised would be delivered in 3 days. Tye tracking is still showing "awaiting confirmation" and this is the 3rd day. Any ideas why it would be held up?
I placed an iPhone 16Pro max order on the EE website last night, and £30 was deducted from my account. However, I have not received any confirmation email from EE regarding the order.Today, while trying to check the order status, I accidentally lande...
I have ordered an Apple Watch and it said it was being delivered today is that correct?
Hi on 31st July my wife and I went to ee store (LAKESIDE) to upgrader my sim plan, and upgraded to an iPhone 15 pro max through Flex Paynow when we upgraded the plan me and my wife repeatedly said that we wanted our phone to be delivered on the stor...
Hello,I've tried to upgrade my phone twice now and can't complete the order. First was in the shop- the final stage wouldn't go through as my address was entered twice somehow and told to try again in 30 days. I've now tried ordering online two month...
Good afternoon I ordered the iPhone 16 in pink and even though I changed my delivery date they tried to deliver. Now they have sent it back, how do I get my order?
Ordered a phone which shipped from EE on the 17th. I wasn't around on the 18th so rescheduled delivery until the 19th. DPD tracking shows that the phone sat in DPD's Dundee depot until the 20th, with no delivery attempts made (and I was in all day on...
HiI am having issue when trying to perform my upgrade. Registered for perks and didn’t complete verification in time and now saying account deactivated, won’t let me reset password or set up new account as saying I already have one. Please help Than...
