If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I've just signed up for EE and have tried purchasing a phone, I got to the checkout page and it successfully took it out of my bank, but then something failed on the website and it seems to be lost, I think I have to pay again. I'm using Firefox a...
I placed my online order however wrongly inputed my mobile phone number in my order.Therefore I cannot receive the PIN code to accept the DPD delivery, and DPD driver left as PIN code unable.How can I correct my mobile phone number in my order and ge...
I have been waiting three weeks for my bag to send the trade in phone. The help online people told me to keep waiting when I questioned it a week ago.
I ordered a iPhone 17 since I could upgrade and on the phone the advisor never told me they were gone perform a hard credit score cheak and it impacted my credit score by a lot and I was bulding that never told me once? And I can’t find anywhere to g...
I ordered a phone on the 5th. I was meant to order my new device with a new number. I have linked it to a phone that isn’t in use. I’ve got no confirmation email other than my order number. But if o track my phone it says it’s wrong. Help
Hello, I cancelled my order but it now says it’s on the way. Not a happy customer:(
Hello, i was wondering if anyone had any advice on my current situation, so i returned a faulty device that i bought on finance, i paid the finance in full within 2 weeks of getting the device as i had that cash spare, 3 weeks into the purchase my ph...
Hi i pay the contract for one phone and îs not coming what îs the problem
I placed an order for a new phone as an upgrade to my current contract. It was dispatched and delivered attempted 24 hours after placing the order. Unfortunately, I was not in at the time and the deliver courier left a note to say that they would try...
