If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I put in an order for a Samsung flip 6 refurbished and paid upfront cost signed my contract but I haven’t had any update on tracking number ect order was placed 26th July (Saturday) been checking junk folder but when I use the number gave the xko num...
Trying to upgrade to the Samsung s25 ultra (512gb) using my nhs perk. Im having issues with the sim plan it's not giving much scope to pay upfront. It's either £73 per month (58.40 with perk) with £330 upfront or £85 per month (68 with perk) with £5...
With all due respect, I ordered a phone from your company 5 days ago. I want to know if I can get what I gave you because you withdrew the money from my card and I did not receive a message from you. Thank you.
Hye ! I ordered online iphone 15 128gb with ee SIM 12 Month contract , i ordered on wednesday 23 july and i received a text msg to join a screen with one of your worker and i was on a chat with him , my order was confirmed i got a email about it . He...
Ordered Nothing Phone 3 on 24/07/2025, says dispatched but not had email etc.Overall feeling of lack of updates during the ordering process.Wondering why its taking so long.
Hi I ordered an iPhone 16 in pink on Friday I’ve had my confirmation email but I still haven’t had a tracking email or any contact from ee to say whether I got the contract or not or anything like that in a new customer I’ve phoned a lot over the pas...
I ordered my new iPhone 16 plus over the phone on the 22nd July and there is no update, it’s also down as on back order but is available to get on the website? Can someone help me out I cannot be without a phone.
I ordered the Samsung Galaxy Watch 8 in store on the 19th while upgrading my phone (received my phone on the day but they didnt have the watch in stock as the release date was the 25th)Track my Order shows that it was dispatched to store on the 20th ...
Hey allOrdered a new Apple Watch Series 10 earlier in the week. I thought "well, wife is home, she can take delivery for me". Well, unknown to me, DPD tried to deliver today. Wife calls "what's the code for delivery"? "What code"? I ask. Well, t...
