If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...
Hi, I placed an order for an iPhone 16 Pro Max plan three days ago and since then I have received a confirmation of placing the order, what will be the monthly payment for the phone and sim card and nothing else. Who can I contact to find out if it h...
I have just ordered the iPhone 16 pro max however have not received confirmation however money has been taken out of my account.
Same with me
Hi! just placed an order for EE BB and Sim Only. Got to the landing page saying I need to pay £20 deposit due to result of credit check. clicked that I agree and to go onto next page to pay said deposit and complete order - store down for maintenance...
I placed an order but every time I try to track it it says my time has run out try again but I do try and it just does the same thing over and over
So my phone had broken so I ordered a new device. Explicitly made it clear that I would not be able to access any messages or anything sent to the number registered with my EE account because it's broken. When actually trying to order the phone, I wa...
HiI ordered a phone on the 13th March and whenever I track it with EE it says it's been dispatched but I haven't heard anything since? DD has been set up but I don't have the phone.
