MacBook Neo

[caiiiix]

Hi, I placed an order for a MacBook Neo A18 Chip, 8GB RAM, 256GB in Blush on 22 September. My order still says it is usually dispatched in more than 28 days, and it’s now been over a month since I ordered. Could you please tell me the current estimated dispatch date and whether you have any stock available? I’d really appreciate a clearer timeframe, as the current estimate doesn’t give me much idea of when I’ll receive it. Thank you.

[Debbie_G · Accepted solution]

Hi @caiiiix.

Welcome to the community.

I understand you're looking for a clearer update on your order, especially as it's now been over a month since you placed it.

I'd recommend getting in touch with our customer support team, who'll be able to check your order and advise on any updates available, including the latest information on stock and dispatch times.

Debbie

[Dan551]

I would recommend to stop advising customers to call the customer service team in regard to this issue, they have little to no information on stock arrival and are unable to give an estimate. It wastes the customers time and causes further frustration.  I was advised the same thing and spent 15 minuets ln hold for no reason. 

[caiiiix]

Agreed, Huge waste of time. Have been waiting over 5 weeks.