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Voucher not working

nuttygooner
Visitor

I ordered a Pixel 11 Pro XL, and as a promotion, there was an offer of a £250 voucher towards a Google laptop.

I received the phone, 14 days later, I received the voucher... Only for some reason, I can't use it. The error "This voucher code cannot be redeemed at this time"

The guides said I need to go in store to use it, but the instructions tell me to simply log on, choose a laptop from 4, and enter my voucher code.

Why give me a voucher I cannot use?

1 REPLY 1
Ali_A
EE Community Support Team

Hi @nuttygooner 

Great to hear you've taken up the Pixel 11 promotion. 

Which laptop were you trying to order? 

Ali