iPhone Duo

[Dunk1992]

I placed my order on the 16th, got my confirmation email with order number at 13.19pm. However still no expected date on my tracking page. Anyone else with this issue? Does this mean I was too late to receive it on launch day?

[Gaz-1]

You’ll get it when DPD sends you a text message. Hope this helps. 

[Dunk1992]

So I’ll be in the dark until I get this off DPD?

How come it says my order is on track if they don’t know when I’ll receive the handset? 

[Northerner]

Hi @Dunk1992 

14 to 28 days I would expect.

Thanks 

[Dunk1992]

I was hoping I was quick enough for launch day with getting my order in that early 🫣

its just a waiting game I suppose. Surely I should receive some sort of update from EE at some point?

[nizzy_dy1]

If you ordered on launch day and a 256 within the first hour, you should expect a flurry of texts on Wed/Thurs

[saaansj26]

My tracking doesn’t even exist anymore?

[Amirchaudhary]

Don’t worry mate the system was down haha up and running again now !

[Norton955]

I have now received text from DPD and email about collecting my Phone on Friday! I ordered at 13:07pm upgrade 

[wally8786]

I ordered mine at 13:01 and had email confirmation at 13.02 but collection was available only delivery but no update since