If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Subject: Payment Deducted but No Confirmation Received Dear EE Customer Support, I recently attempted to purchase a phone and SIM contract online through your website. During the process, I paid an upfront amount of £30, which has already been de...
Hi- same here with Samsung Galaxy S25 FE , 5G 512GB in Navy, ordered 22/9 and when trying to track it, says its timed out almost immediately after I input the order number, so effectively cannot access tracking at all? Would just like to know when to...
Hallo I am asking you, I bought a Samsung Fold 6 from you, unfortunately I only have DELIVERY NOTE (in the attachment) Please send me the invoice of your purchase to have a valid SAMSUNG warranty, because SAMSUNG wants an invoice - delivery note is...
I ordered a iPhone 16 through a contract with EE and haven’t received any kinds of updates and when I go to track my order it’s saying that it can not be found. Before I ordered it said that it should be dispatched within 24hrs and that I should get ...
so pre ordered an new apple watch ultra 3 alpine loop L, the delivery guy arrives with the parcel but is unable to hand it over due to me not having a pin. The pin that was needed was sent to the number of the watch, but as it is attached to the phon...
hi i ordered a new phone on sunday but when i enter the tracking number and email it shows nothing coming up and havent had any other messages about the phone. what is going on?
How long do you wait on confirmation of order mines been over a week now with no further communication?
Order the iPhone 17 pro max but just saying awaiting confirmation, any news of an update?
i preordered the 17 pro max last saturday and when tracking it stayed on “awaiting confirmation”. i had not been contacted at all from anyone to alert me of any delays. it took for me to call the store to be told they are unsure of when i will receiv...
This is just a post to highlight the major issues ive experienced with ordering the new iPhone 17 Pro Max with EE in the hope that someone, somewhere, working at EE takes note and sorts this all out. so this starts at 1pm on Friday last week when the...
