If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Seems to happen quite often on this site judging by the search results but I was not trying to pay a bill or an upfront payment. I ordered a ps5 controller. the payment was taken and then I got an error saying try again later and no order was generat...
I placed an order tonight as an Add to Plan. It was a Black Dualsense Edge.After I entered my debit card details, the website went back to the basket screen with no items in there.I did not received an email confirmation, even in my spam folder. The ...
I have ordered 2 house phones, I put my house number in 51, but I've had an email with delivery address 5, the person at this address is not at home, what happens if they can't deliver them, it's stupid that you can't change the address, will I get a...
Hi,I got text from EE saying 'A new document for my phone is now available'. Please share a direct link that will take me to the documents section as I already spent 15 minutes trying to find it.Thanks.
Hi I placed order yesterday, paid deposit and received an email straight away, I entered my number wrong but corrected it after, but I haven't heard anything else even through email, is this normal practice or im I over thinking tried looking for o...
I haven’t recieved my order reference number even though I got a confirmation email saying that I did what do I do?
I ordered a dualsense direct from EE and the money has been taken from my account but the payment screen said could not be processed. I tried calling customer services but I could not fond the option for my issue and kept asking me about phone numbe...
hi have not recieved my new phone i ordered on 19/05. and i have no working phone to contact EE. how do i get in touch with them as their tracking service is not working with my order number either even though i have email confirmation of the order. ...
hi, so i placed an order and i got the email today saying order confirmed. it won’t let me track the order through, saying that the order number/email or phone information is incorrect when it isn’t and im not sure how to solve this. thank you!
Hi,Place an order last night for phone and sim through the app.Took me through payment and verified with bank. Then no money taken or pending but received email with contract summary. Has it gone through? Thanks
