If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
When will my phone be dispatched??
I ordeeed a new iPhone and as a new customer set up my new account with EEHowever that was 10 days ago the order number doesn’t work in tracking and I’ve also not been able to contact anyone to speak to 45 min wait for customer service my pac number ...
Morning, I put an upgrade through 3 days ago and had an email confirmation with an order number but the phone is yet to be dispatched. I presume there is a backlog due to the new iphone coming out (I've ordered a 14). I am unable to track the order a...
Hi I ordered a phone on Monday and haven’t heard anything about it being delivered
Hi I have placed an order for AirPods and had an email accepting my order but I haven’t heard any more about it and it’s been a few days any ideas anyone?
Just ordered a new monthly contract phone. Everything seemed to go through alright money came out my bank but never received a confirmation email or anything now I can't even track my order won't let me do anything on my account. Any advice
I’ve ordered a laptop and received invoice and confirmation E-mails of my order, however I still haven’t received my laptop and that is since 15/09/2025I’m not able to track the order, I’ve also communicated with ee customer service twice but they sa...
Two new sim cards were ordered for my account but EE have stupidly closed the existing ones before the new ones have been delivered. Could be a couple of days,at least, before I can get the new sim. Is there any method through WhatsApp or wi fi to ge...
Hi. Could anybody tell me if they eventually got to track there order? Keep getting this message and have been reading some of the comments about it. I received an email regarding my order but thats it. Anybody got anymore info regarding this?
