If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered the iPhone 18 Pro Max 256GB on Sunday (20.9.26) through the upgrade system from my current 16 pro max. Got email order confirmation etc and was sent my order number beginning with xko. Had a text on Monday AM (21.9.26) saying they were gettin...
Hi, I placed an order for a new phone with EE and received my order confirmation email, but I haven’t received a dispatch email or tracking information yet.I also realised after placing the order that I accidentally linked the wrong mobile number to ...
I placed an order for a handset. Accepted fine. Made two additional orders which were flagged as fraud but instead of cancelling the 2 additional they cancelled the original but still sent it so I need help getting it sorted out please
Hiya, I ordered my iPhone 18 Pro Max 256GB on the 12th at like 7pm. I've heard nothing yet, I also did the trade in and have received the returns bag. I've got an SMS to say that I need to return it by the 6th of Oct, but am I likely to have my new p...
Hi I ordered on the 19th Sep. New to iPhone and EE so was not aware of delays or demand I have had the email ‘your order was successful - you will receive a further email/ text once the order has been dispatched. The upfront fee has been taken - (no...
Hi , I ordered the Samsung Z8 Flip on the 18th September and can see it still not been dispatched to my local store. I just want to know how long do I need to wait. thanks Hannah
I just ordered the iPhone 18 pro max 512gb in black as it says in stock on the store, now 10 minutes after ordering I’m getting told my ot Is delayed? I cancelled an order with Apple to oorder this as it was in stock.
I ordered a MacBook and air pod headphones, the headphones are being delivered today but the MacBook is just saying that it’s delayed with no other information. Just wandering, am I going to be waiting weeks for the MacBook? Why is it delayed?
Hi everyone,Just wondering if anyone can give me an idea of when I might receive my iPhone 18 Pro Max 1TB in Burgundy?I originally pre-ordered during the pre-sale, but unfortunately the order failed and I wasn’t notified by email or text. I only foun...
Hi, I preordered the iPhone 18 Pro Max Burgundy 256gb sim free on the 12th September. There’s no update on the tracker other than it saying usually dispatched within 4 days so I just wanted to find out what is happening with my order and when can I e...
