If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I upgraded my phone to a iPhone 16e on 4th December and was expecting the Black Friday deal to get a pair of AirPods 4 for just £1 when purchased between 25th November and 4th December but have heard nothing.
I recieved an email regarding my order for my phone and nothing else from that my tracking number isn’t working
Sub-Subject: Empty box and missing iPhone 17 Pro Max on upgrade order.Yesterday (07/12/2025) I upgraded both my phone and my wife’s phone with EE to the iPhone 17 Pro Max. We have not upgraded for some years and were excited to receive them today via...
I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...
Hello I received an email saying order succesful and they would update when dispatched however ive still not heard anything. If my order was declined would it of been done straight away rather than say successful? Tried ringing but apparently cannot ...
Meu pedido de compra foi cancelado , não consigo ajuda e suporte pelo site ou app. O que devo fazer agora?
DPD driver couldn’t deliver my new phone as I hadn’t received the PIN when he called. Phone seems to be back at the depot but heading back to EE. what happens next ?
Hi so my order got cancelled and I don’t know the reason for I’m waiting a response thanks
