If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I ordered a eSIM and I would like to cancel my order can a member of staff help me please I’ve been on the phone ringing for hours and I’ve been in the ee support chat for days with no answer @
I have made a purchase for a new iPhone 17 blue mist. Money has been taken out of my bank and I’m yet to receive any confirmation or order reference. what do I do in this situation?
Hello,I ordered a replacement SIM card on January 19th but haven't received it. I've bought a new phone that needs a nano-sized SIM, but my current phone uses the larger mini-sized card.I ordered the replacement though my online account and agreed to...
I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24) and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...
Where is my order Samsung A56 5G 256GB Graphite I order it through EE over my mum's phone and the tracking app isn't working and I haven't had any news via email about it yet James ******** [Mod edit: Removed name for privacy]
I ordered an e-sim last Tuesday and haven’t received any sort of communication I tried calling yesterday and I was told my order reference was too long
Hi, i ordered a nintendo switch 2 mario kart world bundle from EE on the 2nd of Feb, its now 7pm on Wednesday the 4th and it still says order placed in the app, i haven't had any emails to confirm its been dispatched to DPD, not trying to be impatien...
According to DPD I wasn't in when they tried to delivery a Ring doorbell. However, I was in and they didn't even knock on the door. My order was then returned to the DPD depot and is now on it's way back to EE (no attempt at a 2nd delivery). I've tri...
I ordered Samsung ai 25, it’s took the money out my bank but no reference code to track order has been sent
