Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 61113 Views
  • 118 replies
  • 15 Helpful

Order placed for IPhone 17 Pro max

Hi I placed an order for the iPhone on 25/10/25 and still haven’t received any info on a dispatch date? Any idea of when this phone will make it into my hands as my current phone is at breaking point! thanks 

Tracking new pay monthly

I ordered a new pay monthly phone yesterday. But have had no communication apart from the thank you for the order email..Is this normal? When I check the tracking page and fill in my details correctly an error comes up.

Resolved! timing out

I'm trying to find information on my order and it just keeps saying timing out?

stevo57 by Investigator
  • 254 Views
  • 9 replies
  • 1 Helpful

New order

Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if a...

Resolved! iphone 17 pro max order

Hi, When are the Iphone 17 pro max going to be sent out ? I am paying for a mobile on my upgrade and I haven't even received the phone. So when are the iphones going to be in stock??

Resolved! Tracking

Hi all ordered a iPhone 17 pro max last Friday and still nothing or have a tracking number on emails any help 

Saggy77 by Contributor
  • 148 Views
  • 1 replies
  • 1 Helpful

My order

Hi ! On 5 November I Ordered a phone . I want to know when I will receive it . I don't received any email or message. The order number is xko*********     [Mod edit: order number removed for your security.]

Stey by Visitor
  • 85 Views
  • 1 replies
  • 1 Helpful