If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Good afternoon,I ordered Iphone 17 on 24th November 2025 and received order confirmation on the same day. It has been more than a week and my order is still not dispatched. I am getting nervous as this was a christmas gift and christmas is coming soo...
Hello!My husband tried to sign up for an Ee subscription and get an iPhone 17 Pro Max. £50 was withdrawn from his account, after which his request was denied. He never got his money back. What should I do?
I'm still waiting for my.order that should of been delivered on Saturday 29th November, tracking is saying it's now being held at the Birmingham depot for unknown reason. Last tracking of the driver was Saturday around 4pm and it was 10mins from my h...
I ordered 3 temperature sensors off of the EE website because of a black friday sale. Today I got 1 delivered, and the app just says complete delivery with no signs of anymore being delivered or explanation as it says the quantity of 3 was delivered....
I declined an delivery but it has been received by ee and my account has been closed and my final bill says £0.00 on my account but we are still trying to charge me £38 even though it has been returned and I have not been refunded the deposit back
I ordered a iPhone 17 with an unlimited data contract on Black Friday which then got cancelled the same day so I phoned up on Black Friday and got the order put through again but I’ve been charged for delivery which was free because of Black Friday a...
I ordered a phone and cancelled it straight away you still took the 30.00 and I am still awaiting a refund I rang 4 days ago and they said yes it’s been Prosessed but it’s been near 2 weeks now it’s disgusting to make people wait this long for their ...
My friend went to the EE store yesterday. 1. Signed a contract for an iPhone 17 Pro Max, which they’ve already ordered (delivery in 3–4 days).2. Collected an Apple Watch, which is sealed and unopened. Now she doesn’t want either device. Can she cance...
HelloCan anyone offer advice please?We ordered an XBOX on a Black Friday deal on 7 November. It was sold as including a Game Pass subscription and a £160 EE Game Card. The XBOX arrived the next day or thereabouts but it took another two weeks (of co...
