If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Just to reinforce, since I have seen MANY complaints about the same problem, this PIN issue with DPD Delivery is ridiculous. Some people do not have a device to receive it which is a way worse, however I have an old tablet where I am actually receiv...
I pre-ordered my 18 Pro Max (black 256g) on 12th September to be delivered to the EE store in Bournemouth. When will they arrive please, and will I get a notification?
i just put in for new phone . which i paid 30 up front . after all that won’t let me have phone . will i get my 30 back now .
Hello my name Brian. I order the wrong colour of the new mobile as is should be black not burgundy [Mod edit - removed surname. Please do not post personal details in the community]
I ordered the 18 Pro Max 1TB in Burgandy on the 21st and believe it said usually within 28 days, however a couple of days ago I noticed for a new order it said usually within 21 days. Is there a chance that I might get it sooner based on this? I'm be...
Hello,i have cancelled my order pay monthly by phone and no confirmation email has received yet. The agent said that you will receive the email in 10-15 minutes but nothing until now. How would i know the status of cancelled order??
I’m due to receive my new phone tomorrow and won’t be in to collect it so my mum will be doing it, will she need her id to receive the phone?
Hello, I ordered the iPhone 18 Pro Max 512gb Glacier on 22-09-2026 as an upgrade.I have my order number and have spoken to EE customer services on the 22-09-2026 my order has been accepted. Do you have a rough delivery date, as I have had no updates...
Hi I was declined a contract on the 2nd August, I paid a £30 upfront cost that was fully taken from my bank, it's not pending it has left my account How long till I receive it thank you
Ordered the iPhone 18 Pro Max 256GB on Sunday (20.9.26) through the upgrade system from my current 16 pro max. Got email order confirmation etc and was sent my order number beginning with xko. Had a text on Monday AM (21.9.26) saying they were gettin...
