If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now?
https://ee.co.uk/shop/mobile/upgrade-df-pay-monthly-phones-gallery/motorola-razr-60-ultra-details Can this been setup and still claim watch bundle whilst keeping mobile number with EE but upgrading from old phone currently with EE?
I ordered a new Sim Only card on 20th May and it still has not arrived. As it’s Royal Mail 2nd Class, I have no way of tracking the order.Is 9 days or 6 working days normal for delivery?
I ordered a TV on Saturday 24th, received a confirmation, received a dispatch note on Monday 26th stating delivery in next 48 hours.3 days later, nothing, no TV or emails or anything?
I placed an order and received an order number beginning in EE which I luckily managed to write down.However, I never received email confirmation from EE (I've checked spam, it's not there).How can I find out the estimated delivery date of my order?L...
Hi,I need my receipt of purchase for my new upgrade, I upgraded in store but never received the receipt for my purchase or my new contract
Can't navigate the site properly:I get prompted to login when I'm already logged in.I get promotions pushed to me that I can't view.Randomly get messages telling me I'm not a customer.Can't get a code text to me because I've apparently done it too re...
I want to open mountly plan
Hi i placed an order on Saturday where i paid £30 deposit. I received an email confirmation with order reference however, its not recognised has my order been accepted or rejected? I’ve not heard anything from EE or been refunded
I upgraded my Galaxy S23 to a Galaxy Z Fold 6 over the phone, was offered an all rounder deal cheaper than online (prior to trade in fee and NHS discount), received the PDF documents and T&C over message which confirmed and said Fold 6. I paid for ne...
