If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I have ordered something this morning and it appears the address is wrong. Having read everything advice is to ring through to see if it can be changed but non of the phone numbers offer an option that doesn’t require a phone number and I don’t ha...
I have ordered a new phone and I have paid upfront 30 pounds but I don’t not got the phone because of my cibil score is not their so please refund my upfront money 30 pounds
I tried purchasing a iPhone 17 but got declined this was last Wednesday. I paid an upfront cost of £30 and not received it back yet. Does anyone know how long this takes thank you
Hi I just ordered a new phone samsung z-fold ultra with new numberI'm not sure if its clear but I want to keep my samsung s22 on 07********* for my my wifeThankl [Mod edit - Removed phone number, please don't share any personal information on these p...
I upgraded to a pixel 9a on 15th April, and a Fitbit was included in the deal.I have received my upgraded phone but nothing to say how to claim the Fitbit? I only purchased it then because of the free Fitbit I could claim by doing the upgrade.Nothing...
Hi I preordered the Xbox Series X 25 on the 27th of August. The amount is still shown as pending on my bank account. But I just want to confirm if the order is still being processed. Thanks Name: Kesiena ***** [Mod Edit - Kindly avoid sharing persona...
HiI just purchase a travel eSIM. The final screen with the order number indicates a confirmation was sent to my email and a second email would be sent with instructions. Neither has arrived. (I have checked spam). I also looked in the app but there a...
Hello,2 days ago I tried to order the Xbox X25 with £160 gamecard but the transactio failed. I tried again and it failed again. No orders show on my EE account and no orders show in my app but my bank had £919 X2 pending transactions in my bank mean...
I made an order of the iPhone 17 pro max a few days ago and received a confirmation email. When I look In my orders it doesn’t show up but when I type in the tracking number online it shows the order has been confirmed. I am wondering if this is norm...
Hi,Yesterday I purchased “ XBOX Series X25 Limited Edition bundle with Grand Theft Auto VI” from the ee website and I’ve had no confirmation email about my purchase, but the money has left my credit card. Can anyone shed some light on the situation? ...
