If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a new iPhone 17 on the 30th last month still not dispatched what is going on at EE i could walk into any other phone provider store and take the phone there and then this is ridiculous. I’ve checked my order number and phone is still awaiti...
Is it free delivery when I upgrade my phone
My order was cancelled and I haven’t received my money back from the upfront payment
So my phone is broken, I am due an upgrade anyway but when I try to purchase from the EE website it is sending me a pin via text! I cannot read this text as myphone is broken and won't turn on. What should I do??
Ordered ps5, EE say shipped. DPD say not yet received. Can someone please tell me the number and what options I should be choosing to get through to someone regarding orders made as a guest. Every option I choose wants a phone number or just hangs up...
Last weekend I ordered a standalone data sim. It's not arrived as yet. Checking the order number on the EE site just gives a vague 'we can't check but will be in touch' platitude.However, this week I've had calls from a number 01942 901395. Apparen...
I applied for IPhone 17 pro max yesterday, paid the £30 upfront cost, had an email; contract summary and pre contract information but haven’t had any other emails, does this mean I’ve been accepted or not? How long until I hear back, it’s been over 2...
[Mod Edit: Image rejected. Contains order number] Hi all, just went through becoming an EE customer last night for a new contract phone, prepayment was took and everything seemed to be fine but I've received this message today and I'm unsure about ...
