If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I ordered a phone on Saturday, I know deliveries etc do not take place on a weekend but I am unable to use the order tracker as it is saying my order ref is invalid. Is this normal ?
Hi everyone, I’m looking for some help regarding an order I placed on [Day you ordered]. I received a confirmation email with the web order reference xko****, but I’m having trouble tracking it. Every time I try to use the EE online tracker with that...
I ordered the phone yesterday. When will it be delivered? and can I go to the High wycombe store myself now and pick it up?
I’m disabled and I have never worked, so I do not have an employment start date to enter on the credit check form.I was told I cannot sort this out by phone because staff said they cannot apply the disability discount code on their system. That means...
I have order my 17 pro max online with upgrading sim. the references number not working which i got in gmail. And deducted upfront payment. Its been 24hrs
hi .... so i placed an order , but i cant find any details about it ?
Placed order on 13th April for a MacBook and it still hasn’t been dispatched. The order has definitely gone through because the sleeve for it as part of the same order has already arrived two weeks ago. If stock is unavailable, why let people order o...
Dear EE Customer Service Team,I hope you are doing well. I recently ordered a Samsung Galaxy S26 Ultra on the 29th of this month, but I have not received any update from DPD regarding the delivery.Additionally, the tracking number provided is not wor...
Hi, I Have an iPhone 13. Battery now very slow. Thinking of getting a refurbished 17. I’m sim only and wondering is it easy to set up? Do I have to physically take sim out? I was on contract, then went on to sim only but didn't have to do anything. I...
Why hasn't my tv arrived 8days after getting the conformation.and it says dispatched but no tracking number..EEthis is very poor not even a message to tell me any news
