If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Basically as the title states - my PS5 controller arrived today and the box is totally destroyed. It looks like it's been stepped on and opened. (It is crushed and ripped)None of the help options online are related to orders like this, so who do I sp...
Where is My order please Order number: xk********* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Dear EEI haven't used the new sim yet but I have changed my mind and don't want to switch provider. What should I do?
I ordered my new phone last night and I just realised that the number is missing from the first line of my address. Spoke with DPD and they said speak to EE.. I would rather not call them is there an online chat function anywhere? Many thanks
Hi ,I want to place an order on a new device but I need to change the number that dpd would contact and send the pin to when delivering as the number it has I do not have access too , I have changed it before but it has reverted back to a different n...
I made a new order online yesterday and had to speak to an agent via chat. The agent ordered my sim-only plan but instead of ordering an e-sim he ordered a physical sim. I called customer services but they advised there was nothing I could do and t...
Even I didn’t order anything from ee I can see some orders on my ee app. I called the customer service I have been told they can’t see them. Before I had an scam experience someone signed in my account without my permission and ordered two items to m...
I bought a controller for £65 without an account since emails weren't being sent, payment was taken from my account but it went back to the checkout page and said to use another payment method, what should I do?
I ordered a new s26 ultra from EE with new contract. The order number now didn't exist and can't talk to anyone about it. Tried to reorder but couldn't because they say the phone i am upgrading isn't v available to upgrade because of the previous or...
