Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 56934 Views
  • 120 replies
  • 15 Helpful

Contact EE without phone

Just purchased a new phone and need to contact EE to confirm the order but unfortunately do not have a phone to call them on, is there another way to contact/verify the order?

Resolved! phone order

ordered a phone on the 28th of august taken 30 pounds. tracking number doesnt work. what a joke also no email or text to confirm

delnevo by Visitor
  • 143 Views
  • 2 replies
  • 3 Helpful

Pixel 10 Pro XL still awaiting confirmation

So ordered last week over the phone and received confirmation. Expected delivery today (so took the day off work), however the order is still stuck on Awaiting Confirmation suggesting I may not even get it this week?256GB Porcelain which seems to be ...

Dsear by Investigator
  • 344 Views
  • 11 replies
  • 6 Helpful

Delayed DPD Delivery

What a joke, I ordered my mobile phone and when DPD "attempted" to deliver they failed, saying nobody was home - despite them sending a photo of the cars in the driveway & there being 5 people in the house. I organised re-delivery and on the date of ...

Resolved! Re: Sim not received. No order information

Ordered new sim card 22nd August, have Xbox order number and message saying i will be notified when despatched. Since then, nothing, and customer services is absolutely no use whatsoever. All I want to know is has it been despatched, or is there an i...

ChrisW59 by Investigator
  • 212 Views
  • 8 replies
  • 4 Helpful