If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an iPhone 17 Pro Max 1TB from EE on 24/11/2025. DPD contacted me on 25/11/2025 with a delivery PIN and I was at home tracking the parcel. However the tracking later showed the parcel being returned to EE without any delivery attempt. DPD ad...
They are very bad with costumers I was also buy phone paid for upfront and the assistant shouted on me the money come back to my account.I see my account money never hit my bank card. <mod edit: added title>
Evening. I put in an insurence claim for my Samsung S23 yesterday night with the delivery day being tomorrow, the 17th. I was emailed saying DPD would email me with a time for delivery. I got no email from DPD confirming the time and they turned up ...
Hello, I placed an order via the website then EE called to just to confirm, Everything went ok. I ordered a Iphone 17 pro max and an apple watch SE3, Everything went great until this morning. This morning i looked on my DPD tracking for the watch as...
EE is truly useless. I’m sick of seeing advertisements about how many awards they win. Terrible in every sense. “Everything Everywhere” more like “Nothing Anywhere Ever and we won’t give you a refund”
I upgraded my phone on 5th December. Parcel was sent to DPD. DPD has been holding the parcel citing "EE didn't put a scan and must call to rectify". I have been back and forth eversince. EE says it can't help, DPD says only EE can rectify. Today is ...
Hello, I need a VAT receipt for Apple Headphones I have purchased but I cannot get through to speak to anyone on landline as I am not an EE Phone customer and all the options require this. I have been trying for over an hour!!
Hiya.So on the 10th of November I ordered a Meta Quest as a tech add on. DPD didn’t deliver it and it was returned on the 21st of November. It seems to have gotten lost while being returned to EE, as ai haven’t received a refund and it’s still showi...
I just signed up for EE broadband and digital home phone, they sent out the hub and phone filter and told me an Openreach engineer would be sent out. I then waited a while, then I tracked my order only to find out it had been made and cancelled twice...
