If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have the same problem, My DPD tracking shows an attempted delivery, but I never received a PIN code via SMS or email. I cannot access the parcel via DPD chat as it says “item not found”. Please confirm what contact details were passed to DPD and re...
Hi I’m trying to add a plan with a phone to my account but every phone I’ve clicked on online or in app has said there’s no plans available for this device and I’ve looked at every phone on the store and it still says the same. Is there a technical i...
I placed an order for an upgrade as my phone was broke.I was told it would be delivered in 24 hours (it's now past that). I can't track the order as it says 'Sorry, that didn't work!' when I enter the order number and email address.I've had no furthe...
Hello everyone,Dpd tried to deliver two parcels today, a watch and some earphones, it seems a pin was required, which I did not have. I logged onto the DPD app and it said there was some problem tracking the parcle (which irritatingly I had in my han...
i need a receipt for an ee phone i bought a few weeks ago. how do i retrieve it_
so i bought my xbox series x from ee about 5 or 6 years ago for around £800 i believe, and i got a gamepass code which has now only just ran out suddenly with no warning whatsoever. can you help me please?
I ordered my Google Pixel 10 Pro 128GB Obsidian on the 20/02/26 and I received a confirmation email with my reference number but when I use it to track my order it isn't being recognised neither is it showing on my app in the order section.The deposi...
Hello, I’ve ordered an iPhone 17 Pro Max silver 256GB on the 19th and was informed that my order would be dispatched within 24 hours, what are the estimated delivery times for this phone?
Subject: Urgent: Order Status Update Required or Refund Request Dear Sir/Madam, I would like to draw your attention to my recent phone order. I have not yet received any update regarding its status. If you are unable to deliver the phone within the p...
07********* please, I can't get into my account? Hannah *****[Mod note: Edited number from public post. Edited name]
