If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered the iphone 16 pro max desert titanium 521GB today at 4pm and haven't had a dispatch email yet, when i ordered it said "available to order, usually despatched within one day", apparently id have had a dispatch email tonight if i was to recei...
Tried on 8 separate occasions to sort an upgrade out,they managed to mess it up with their computer systems.Promises to call me back never came to fruition!3 solid weeks and hours on the phone for an upgrade I was entitled to!Eventually they told me ...
Hi . I ordered a phone and contract in which I was told no after paying £30 , I then was able to get a sim only a contact , but I have never received my £30 back , how do I reclaim this ?
Ordered Sony WF-C710N earbuds on August 31, said free delivery in 1-3 business days but earbuds haven’t been delivered or dispatched after almost a week, when can I expect them to actually arrive?
Hi, I upgraded my phone and with came the option of a Samsung laptop/chromebook. I could find how I would do this at the time, but couldn't, as I needed to wait for the imei number. Now I have the phone and this number, I caN'T FIND HOW TO DO IT, PLE...
I'm having the exact same problem. Got a new sim-only contract on the 31st of August, still haven't received anything, even though online it says it should've taken 48 hours... order number also doesn't work and says it has timed out again and again....
I have recieved a message from EE after putting an upgrade order in yesterday when clicking the link nothing happens. I’ve also tried to track my order but it just keeps coming up that my session has times out after I have tried numerous times.
What does it mean when it says my tracking has timed out?
I have been trying to return 2 HomePods from Northern Ireland. I have been told that there are no drop off points and dpd have to collect. Dpd failed to collect after a day wasted waiting on them. I have tried to rearrange via EE still haven’t receiv...
I ordered a laptop on my Ee account, I have had no confirmation but they’ve taken payment out of my account! No one has been helpful when ringing 150, I needed this for my daughter for college tomorrow! I am so angry I just need to talk to someone to...
