26-09-2026 08:30 PM
i did a pre-order on the 19th of this month. i am yet to get any update and a freind who ordered from EE on the 20th has got an update on his deliverie for the same phone i ordered. are there prefrential treatment through this
27-09-2026 09:27 AM
Hi @bankeyys,
Great choice of phone; the new iPhone 18 Pro Max is an amazing device.
Delivery times may vary depending on what colour and memory size you chose.
If you let me know which version you went for, I can check our stock page and let you know the estimated wait time.
Chris S
27-09-2026 02:27 PM
Hi, I’ve got a similar query - I pre ordered on the 18th and now it says that it is delayed. I ordered the 18 pro max with the glacier colour and 512gb storage.
27-09-2026 02:32 PM
Also, do the pro maxes in glacier and 1tb storage show as being in stock now? If so, would it be best if I cancel my current order and order a 1tb variant?
Thank you in advance!
27-09-2026 05:04 PM
I ordered the Burgundy iPhone 18 Pro Max (256GB). The frustrating thing is that my phone broke while I was playing basketball yesterday, so now I have to keep refreshing my emails day in and day out, hoping for a delivery update. I'm just stuck waiting, and it's really annoying.
28-09-2026 08:22 AM
Hi @shadowapex,
Lovely choice of colour you're going for there.
If you ordered the iPhone Pro Max 512gb in Glacier on the 18th, there would be a 14 day wait from the date of order.
The 1TB version is currently showing as in stock.
Chris S
28-09-2026 08:28 AM
28-09-2026 08:33 AM
Thank you very much, in that case I may as well wait for this order to get dispatched instead of cancelling it and ordering the 1tb variant 🙂
28-09-2026 11:02 AM
Can u tell me please
I ordered iPhone 18 pro max black 256gb
28-09-2026 12:35 PM
Hi @Laursleig,
I can certainly check our stock page for you.
What date did you place your order?
Chris S