If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order for a new device, I received an email confirming the order and they gave me two days to deliver it, two days have passed and nothing has arrived, I can't track it either, can anyone help me?
Ordered new phone, due to arrive on 30th September. DPD failed to deliver within their allocated time, despite driver being around the corner during the allocated time slot then received text message 1.5 hours later stating driver has been delayed (t...
Hi mate, I had this too, just an email saying successful order 2 days ago but haven't heard anything else from EE or DPD
Hi please can you let me know what is going on with my order I've had no updates and the status page just says dispatched [Mod Edit: Removed order number from subject]
Hi! I placed an order online for anytime upgrade, I’ve recieved a text message to say that I’ll recieve the returns pack in the next few days, however, I haven’t recieved my device yet? What happens if I don’t recieve the device before the date the p...
Upgraded online on Monday. Still havnt had any confirmation about dispatch or delivery.
I would like to know about my order, I haven't received it yet - ********* Mod edit: [please don't post personal information on the community].
Hello, My order number for reference is ************* I am just wanting some more information when my order will be dispatched. I did order this yesterday at 5.30pm approx, so understanding that it wasn't going to be dispatched yesterday, but hoping ...
Placed an order via telephone for a new sim only deal on 29-10-2025 - three days ago - and I'm going to cancel it because its not what I need. Unfortunately, I can not get to talk to anyone because no one is home at EE. So I'm going - bye bye!
