If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order last night and received confirmation email with xko reference but I've not heard anything since then? I ordered the 17pro in silver. I just want to confirm the order is processed? Thanks
So I ordered a new phone last week and they sent me a message to say something went wrong so I di the chat with EE and got approved for a new phone they told me would take 24 hours to get my confirmation email and I still haven’t received it? Is anyo...
HiWhat is the actual returns policy for sim free phones ordered in November?1. Request within 14 days of delivery?2. Request within 1 month of delivery as shown on order tracking?3. Extended Christmas returns: Any goods bought between 20 October 202...
I am writing to raise a serious concern regarding my recent order. I placed an order for an iPhone 17 Pro Max, Orange, 1TB on 8th October, with a stated delivery timeframe of 14 days. After two weeks, I went to the store to cancel the tablet that had...
My application is not working
Ordered an item with ee. Should have been delitoday but no PIN received so driver couldn't deliver. I cant find a contact number to speak with someone as its not phone or broadband related.
Hi, Ive just joined EE from Vodafone, I ordered the Iphone 17 pro on sunday. The order has gone through and got the contract email but I had a text to say theres an issue with my order and to go on the link they've provided to talk to one of their gu...
Hi hope anyone can help or had similar experience. I placed an order for iPhone 17 pro yesterday at around 16:34pm. Upfront payment has been deducted from my bank but it says as pending. Also it strange but for some reason I did not receive any order...
Yesterday I ordered iPhone 17 pro max and today it is showing cancelled I paid 30 pounds upfront what to do now?
HiTried to upgrade my mobile today via live chat.. there is an early upgrade fee of approx £186, but was told if I sign up for EE broadband this would be waived. So I did.. paid £80 deposit when setting up the broadband. Went over the phone I want an...
