If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’ve recently ordered an IPhone 17. I know the lead times were roughly 14 days when I ordered and we are now on day 12. My order status page shows me that my order has been delivered but there’s no tracking information and I’ve received no messages f...
Hi!I ordered a silver IPhone 17 Pro Max 256GB on 25th October. At the time, it was a 21 day wait. I spoke to EE today on messenger to ask whether it would be dispatched this week (as the 21 days would be up) and was told that online it's saying it's ...
I recently ordered a new phone contract, got the confirmation email to say order has been accepted and also a text to say getting order ready and will dispatch within 7 days. But heard nothing since and been longer then 7 days
I ordered mine on 21.09.2025 and still have no delivery time, just the updates each week that my order is on track. Waited over 28 days, had a text saying we're sorry you have not received your phone yet, and other information on an apology level, bu...
I upgraded my phone on 17th October so I’m just wondering when it will be delivered
Hi. My phone said dispatched but iv got no delivery date or time. No emails off Ee either.
I ordered an iPhone 17 on 31/10 have checked the tracker it says dispatched but have received no texts or emails about delivery yet
Hello, I ordered the iPhone 17 Pro Max 256gb Deep Blue on 1/11 and still had no update, but I've seen some people on this Forum who ordered the exact same as me just a day before and they recieved their devices today, so shall I assume I should recei...
i ordered an iphone 17 pro on thursday 06/11/25 - i’ve had no further update on when i should receive this? is there a rough ball park on how long ill be waiting? as its a contracted phone i will be getting charged from date of purchase but so has no...
I ordered phone Friday, payment was pending but rather than process and authorise the payment ee canceled and said will be refunded in 3-5 days. I need a phone today, this ain't good enough.
