If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
My sim hasn't arrived
my order is not tracking
bought PAYG sim card online back on 17th June, still waiting for it to turn up. "the UK's No. 1 network"? not really.
Problems tracking order
I returned my unopened internet kit and you still took the £85.00 from my bank account and kit was sent back on time and I need the money reimburse d into my bank account asap or am going trading standards over this
I placed an order for an upgrade over a week ago and the parcel has been stuck with DPD since it was ordered. The message I got from DPD was ‘your parcel has been delayed due to an unexpected issue in your area’.They can’t tell me what it is and when...
Hi
I am confuse as i ordered an iphone 16 pro yesterday around lunchtime and it has said 1-3 day delivery and i only have had an email with my order number and i cant use that to track my order and i need this phone for work
Hi I've just upgraded my contract but its used my daughters number not mine how do I change this to mine
Hi, I ordered an iphone 16 pro from EE using buy sim free device service. I received the device almost 7 days later since they didn’t have it in stock. Upon receiving my friend opened the device as it was a gift it had a tampered seal or maybe it wa...
