If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I oder iphone 17 pro max on 26th september but i didnt get anything till now nor any update??
I want to to collect from the store
I ordered the ultra 3 on Saturday, the app says it’s been despatched (on Monday) but there is no date of despatch or tracking number. I expected it to be here by now, what has happened please?
Hello EE, I pre-ordered a new iPhone on 12/09/2025 and I am still patiently waiting for an update. I have not yet received any confirmation or dispatch email from EE. Could you please provide me with an update on the status of my order and when I can...
I have a contract with EE, which means my SIM card has been on a contract for over a year. I ordered an iPhone 17 Pro Max with the SIM card included. I only want to return the mobile phone, as I want to keep my EE SIM card. Please let me know if it’s...
Hi
I placed my order online on 16.9.25, paid the upfront payment. A day later someone called to confirm the order. He said the new iPhones would start being shipped on 19.9.25. When I check my order it still says PRE-ORDER, when can I expect to get the ...
Hi all, ordered a monthly contract with the device and was told I would receive a text. I ordered the contract at 6pm yesterday on 29th September 2025. Unfortunetly I had put my old number on the account because I thought it meant the number i would ...
Hello. I ordered a new phone in store on 21.09.2025. Update says despatched on 23.09.2015.DPD message have order waiting on device.can anyone assist?on hold forever!thank you.
Hi,I recently ordered an iPhone 17 pro max, I knew delivery may take up to 28days, I have not received an initial confirmation that the phone has actually been ordered, however the upfront cost and delivery cost have been taken. I have rang today to ...
