If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I still didn’t get my deposit back
Hello, I ordered a phone on Saturday, and on tracking it is down as awaiting dispatch. however, DPD have tried to deliver this twice on Monday and on Tuesday and now down as requested to return to consigner. im concerned as I never received any disp...
Ordered a Silver iPhone 17 pro 256gb on 26th December and still yet to receive an update. All I have received is the initial confirmation email and had nothing at all since but the website said dispatch within 7 days. Just wondering if there is any u...
Never buy from EE online or over the phone! On Christmas Day, EE/DPD delivered a fake iPhone 17 to me. After endless days of calling customer service, no one has taken responsibility. When I visited an EE shop, the employee immediately told me: “It’s...
I recently bought a Samsung handset sim free however there doesn’t seem to be any proof of purchase with the handset inside the packaging. Usually for online orders we are provided with a dispatch note or paperwork but there was nothing. thanks in ad...
I ordered the iphone 17 pro over a week ago now , i’m still waiting for dispatch i spoke to someone via message 3 days ago and they told me my delivery would be today ? well no and then i tried speaking to someone again today and they told me they ca...
I placed an order on the 6/01/26 for a pay monthly mobile, I haven’t received a confirmation email yet i understand the upfront payment is held until dispatch but wants to check what was going on as i have no way to ring EE as my current phones mic i...
I ordered an Iphone 17 pro max 2tb deep blue back on tge 2nd of January, delivery says approx 48 hours but I have not received anything, tracking just says awaiting dispatch, could I get an update to this soonest please
I ordered the iPhone 17 pro max on the 2/1/26 and it said dispatched in 1 day , I haven’t had any info regarding a delivery date and I’ve recieved my trade in pack, I’m worried it won’t be here in the time frame I have to send my trade in back.
