If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
How can i order sim cars if i lost it
I placed an order on Friday 26th September but I’ve still had no email or txt message and when I’m trying to track it on the app it’s saying my order number is wrong?
I oder iphone 17 pro max on 26th september but i didnt get anything till now nor any update??
I want to to collect from the store
I ordered the ultra 3 on Saturday, the app says it’s been despatched (on Monday) but there is no date of despatch or tracking number. I expected it to be here by now, what has happened please?
Hello EE, I pre-ordered a new iPhone on 12/09/2025 and I am still patiently waiting for an update. I have not yet received any confirmation or dispatch email from EE. Could you please provide me with an update on the status of my order and when I can...
I have a contract with EE, which means my SIM card has been on a contract for over a year. I ordered an iPhone 17 Pro Max with the SIM card included. I only want to return the mobile phone, as I want to keep my EE SIM card. Please let me know if it’s...
Hi
I placed my order online on 16.9.25, paid the upfront payment. A day later someone called to confirm the order. He said the new iPhones would start being shipped on 19.9.25. When I check my order it still says PRE-ORDER, when can I expect to get the ...
Hi all, ordered a monthly contract with the device and was told I would receive a text. I ordered the contract at 6pm yesterday on 29th September 2025. Unfortunetly I had put my old number on the account because I thought it meant the number i would ...
