If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Last week, I ordered a phone and received an email saying thank you for your order, since then I’ve received nothing, I’m stuck waiting for a phone that might or might not even be delivered. What do I do?
I pre-ordered the iPhone 17 Pro Max Silver 256GB at 1pm on the first day of preorders. So far, all I have received is an email stating 'awaiting confirmation.' I'm a new EE customer, and this is my first pre-order, so I haven't gone through this proc...
I am with EE for my broadband, and seeing i can leave my current mobile provider, I made an order for a pay monthly mobile on EE.I went through the order, the initial up-front cost for the device was taken, and I received an email with plan details, ...
Hi. Order placed last 3.11.2025. May i know when is the tentative arrival? ☺️ thank you
Hi, do EE deliver Saturday/Sunday? Waiting for 17 Pro Max Deep Blue 256gb order since 1st November, but noticed a couple people on this Forum that they have received their devices today? Really need this ASAP as my phone is now totally broke and havi...
Hello, I've ordered iPhone 17 pro max on 19 October. Silver colour 256gb memory. But I didnt received any update till now. Please help out and let me know how much time will it take more because I've read somewhere that normally phones are delivered...
Hi all, I’m in the market for a new sim - eyeing up the £31 “Umlimited All Rounder” sim.Have added it to my basket, but when u try to add my 20% teacher discount code, but it says it’s not accepted. Is this tariff not compatible? If no, which are ple...
Hello , how do I know if passed credit check? I received email saying please call us to discuss, what does. It mean ? I did pay upfront too also there is message in same email they will contact me if they needed to so I don’t know now
I ordered for 17pro max 256 On 11th of the Oct . I didn’t received my order and it will be delivered after 2 weeks but its now almost 4 weeks but didn’t get. Order REF NO: **********. i just send mail to ee they ask for wait until 5 weeks. [Mod...
Hi Community. I ordered the iPhone 17 Pro Max as an upgrade on Sep 20 in hopes to get it by the time I start operationally as a paramedic in early November. My current phone doesn’t have the battery capabilities to survive a whole shift which is why ...
