If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I've been trying to track my device I ordered. However, every time I try to press track it tells me either my tracking number or email is wrong. Ive quadruple checked and I'm using the correct tracking number and email. Any solutions?
I have ordered a tv on the ee app and when I go to track my order it says the reference number is invalid and doesn’t let me track it and I haven’t got a message from DPD with a pin for my delivery
Hi all, I ordered an add on of a 50inch Samsung tv. I received it this morning, opened the box, and its broken! I called 150 to try and talk to someone about it and got a call back. The woman on the phone was really helpful and apologised that she wa...
I have a faulty television. I gave been given a returns number. Parcelforce have told me they will collect it tomorrow and to label it with the reference and destination address.EE haven't told me the address to use. No response to email and no o...
Hi, I ordered a silver iPhone 17 pro 256gb on 30th December and I still have no update on where this order is up to other than the confirmation email it is also not showing up on my app is there anyway you have any more information on this
I wait and wait for my iPhone 17 pro max over 3 weeks
I upgraded my phone via the app on Monday and have received no updates since the confirmation email, so I have been waiting 5 days (email stated phone dispatched within 3 days) with no updates, phone or any other information. I am also unable to trac...
I ordered a phone 3 days ago on your website and haven't heard anythingsince
I haven’t reviewed about my order been 2 day now I wonder why they didn’t give me information about delivery
