If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Can anyone from EE please help me change my delivery address on an order I placed today?
I placed and order for a monthly contract phone and paid £500 upfrontSince This I have had no update if it was approved yet it’s took £500 from my bank account
We moved from BT to EE on 2nd Jan for our broadband at home. We were promised the same service as BT (where we hand 3 WiFi discs around the house). EE say they cannot complete our order and therefore won’t send any WiFi discs. We can only get WiFi d...
I have been with T-mobile / EE since 1996 and I upgraded my iPhone 14 to a iPhone 16 pro max. 22/10/24 ee sent me my upgrade, unfortunately it was the iPhone 16 pro, not the pro max which I asked for. I called EE and explained that I would like to re...
New phone purchased online, delivered today but driver won't give the phone to my aunt without a pin code. She hasn't received anything by email so think they have sent by text which she can't receive due to phone being broken? She phoned but was tol...
Hi Everyone,Just wondering when will the pre ordered s25 will be delivered, in regards to that no delivery date is showing up in the order tracking page yet!Any guess??
Hello, Our contracts are due to end next month, but we decided to upgrade last week. Unfortunately, only one device was sent, and the other was not, so we decided to cancel the orders and redo it later when we come back from our holiday. The device ...
Hi , I have been waiting for a return label
Hey, I ordered an (early) upgrade a week ago and haven't received any further Comms since the original confirmation email... So unlike 'the UK's best network' which is usually pretty hot of the mark in sending new stuff.The order isn't in my EE accou...
Hi I bought a phone and it’s saying I’ve to phone to discuss something ?
