If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I too today received an empty box for some iPods. Dpd package was ok. Has to be some thieves at ee warehouse. Was for my sons birthday. Not happy
Hello,I ordered a lavender Iphone 17 256gb on the 14th of November, I haven't received any emails from EE regarding my order and I desperately need the phone as I've had to resort to using my mother's old Samsung S6+..........Please could someone lo...
I'm looking to explore options for a phone/sim contract or sim only on EE and would like to speak to a human being to understand options not necessarily clear on the EE website.I called 0800 956 6000 and answered the prompts only to be told 'I'm sorr...
Hi,I ordered a pair of Bose headphones yesterday. £5 paid, and the rest put on my EE monthly bill. The £5 was taken but I have had no order acknowledgement. Does anyone know who to contact for tech orders? 150 has no option for this.Thanks, Matt.
I was trying to purchase the apple air pod 4 and checked out. I paid with Apple Pay and my money was taken but the EE screen showed - ‘sorry we are unable to process your request at this time’ - what can I do about this as I don’t want to do it again...
Hello,I ordered the iPhone 14 256GB Midnight as part of an upgrade 10 working days ago. I haven’t received any information or updates regarding despatch and delivery. Is there a current shortage of this handset?thanks,Ben
My iPhone upgrade was delivered by DPD today, but when I opened the package it only contained an empty plastic tray. There was no phone inside. I’m honestly distressed and shocked by this. I’ve attached a photo for reference.Can someone from the EE t...
Hi there, i have order and iPhone 17 pro and they cancell My order for no reason they said that my refund will be back at my account in 10 working days I have order on 25 octomber and we are at 21 November I want my refund back.
I upgraded my phone on Monday, the order says it’s been dispatched on Tuesday but I haven’t received any delivery information or any updates?
My phone order is not showing in account??and my order reference number is not working aswell??why is that??
