If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Is anyone else having issues with there orders? I ordered an iPhone 17 pro max on the 2nd January and was told 7-10 days wait and now been told it could be an additional 21 days. Has anyone got there order recently ?
Hi everyone, I’m posting here because I still haven’t received my EE SIM card. Order number: xko*********Order date: 3 January 2026 It’s been some time since I placed the order, but the SIM hasn’t arrived yet. Could someone from EE please check the s...
Hi, so I ordered a sim only and as soon as I got to check out they did the credit search and then said we will contact you within 48 hours for additional information. Then less than a minute later I got my pre-contractual email, and then another emai...
Good morning, I wanted to ask about an order I placed on the EE app for a phone. I placed the order last Friday and they told me it would arrive in 3 to 5 days, but I haven't received anything and they haven't told me anything. I would like to know t...
I jsut did a order but my old number was linked which they will send delivery details to I have no updated my number on my account will my new number get the updates or not
hello everyone i ordered a 17 pro just now literally 10 minutes ago not realising it wasn’t the 17 pro max? is there any way i will be able to cancel this ? and when i go on the app it says i dont have anything also the bill hasn’t come out my accoun...
Does ee offer delivery to a work address
I chatted to an online guide last Wednesday who ordered me a new sim as cant make calls but cannot see this order on my account. I still haven’t received it and can’t seem to get any information about it ! How long does it usually take and how can ...
Hi I recently made a order and I got a order number but it's not showing in my orders, how long does it take to show in the app, payment has been taken also
Morning,Did and upgrade and got the order details through from EE. On Tuesday DPD attempted to deliver it , but , I was not in with the PIN to take delivery. DPD guy said he would come back the next day. He hasnt come back yet , it's now Friday. No e...
