If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have Ordered a New Phone Upgrade and usually i get my new handset's very quick on EE but still have not received xko********* when tracking there is No Address or date when it was expedited ? [Mod edit: Please do not post personal information suc...
Hello ive just bought an iphone 17 with a 120gb data plan i was charged the £30 upfront cost but did not receive a confirmation email or anything. What shall i do ?
I got a call about an upgrade a few days ago, the new phone and watch have arrived but they’re both the wrong colour. Both should be black but both have come in white/ cream including the watch strap. I don’t mind the phone as it’ll have a case on an...
The item that I purchased online, almost 3 weeks ago, is saying that it has been delivered, when in fact, it has not. It says it was delivered 2 days ago, and when I try to track the order, it is saying “Sorry this service isn’t working right now”
Where is my order
Good afternoon,I ordered Iphone 17 on 24th November 2025 and received order confirmation on the same day. It has been more than a week and my order is still not dispatched. I am getting nervous as this was a christmas gift and christmas is coming soo...
Hello!My husband tried to sign up for an Ee subscription and get an iPhone 17 Pro Max. £50 was withdrawn from his account, after which his request was denied. He never got his money back. What should I do?
I'm still waiting for my.order that should of been delivered on Saturday 29th November, tracking is saying it's now being held at the Birmingham depot for unknown reason. Last tracking of the driver was Saturday around 4pm and it was 10mins from my h...
I ordered 3 temperature sensors off of the EE website because of a black friday sale. Today I got 1 delivered, and the app just says complete delivery with no signs of anymore being delivered or explanation as it says the quantity of 3 was delivered....
