If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Finding it impossible to contact EE Store Customer Services , a phone I paid for on 18th September has not arrived , it was supposed to arrive within 1-3 days . The EE phone number 150 which sends a text is hopeless , there is no information help fo...
I recently purchased a sim only plan with student discount. I am still waiting for the sim almost a week now when I received my first monthly bill earlier this morning. Where is my SIM card and why am I getting billed when I’m not even using it yet? ...
I am seeking an update regarding a recent phone purchase. I placed an order yesterday and was advised that it would be shipped within 24 hours. While I received the initial order confirmation email, I have not yet received any dispatch or tracking in...
I placed an order for a new device, I received an email confirming the order and they gave me two days to deliver it, two days have passed and nothing has arrived, I can't track it either, can anyone help me?
Ordered new phone, due to arrive on 30th September. DPD failed to deliver within their allocated time, despite driver being around the corner during the allocated time slot then received text message 1.5 hours later stating driver has been delayed (t...
Hi mate, I had this too, just an email saying successful order 2 days ago but haven't heard anything else from EE or DPD
Hi please can you let me know what is going on with my order I've had no updates and the status page just says dispatched [Mod Edit: Removed order number from subject]
Hi! I placed an order online for anytime upgrade, I’ve recieved a text message to say that I’ll recieve the returns pack in the next few days, however, I haven’t recieved my device yet? What happens if I don’t recieve the device before the date the p...
