If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I bought a PS5 controller for a Christmas present for my nephew and the Sony packaging and the outer carton were beaten to a pulp. Not ideal for him to have to open it that way and one of the joysticks seems to have some drift which i'd imagine is a ...
I upgraded to a new iPhone 17 Pro Max Silver 256GB on the 8th January. Received the confirmation email the same day, saying the estimated delivery date was the 9th. I did think hat wasn't going to be the case but my main problem is that tracking does...
I ordered the new iPhone 17 pro max in silver on the 31/12/2025. I have not received a confirmation email but the order has been processed in store. How long are these taking to come? When will I receive tracking etc?
Hi I ordered the package - THANKS Peter ****** Your order's on its way Order number: xko****** Date: 30 Sep 2024 I paid £20 via PayPal and will pay £20 a month. There is no way to track the order and the tel number you have is wrong as its a ...
I have signed up for new contract today. I've had the pre credit confirmation and upfront payment taken but no confirmation email yet.
Hi i placed an order on a phone insurance but they didnt accept and they didnt put my money back [Mod edit: add title]
Can anyone help please, I've just upgraded to a honor v5 pro and I've had a change of heart and think I shoulda gone for candy bar phone instead. How do I go about it if I want to change? I've had it 3 days
Is 01942 901395 a legitimate EE number. Had a call saying my order is stuck on a reserve line and need to redo the whole thing again so it goes through. Also said the £30 upfront I’ve already paid has been refunded to my EE account rather than back t...
I ordered a new pay monthly phone and can see the upfront cost has been paid but I have not received any email confirmation and no order number. How can I see if my order has been successfully placed?
For the 2nd time DPD have failed to attempt to deliver my phone from EE, that is 2 days that someone has wasted waiting in for it, when I use the EE app for orders it doesn’t work and when I use the link to try and find it it says access denied I sho...
