If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi all,I recently ordered the new iPhone 16 Pro Max on a Pay Monthly plan with data through the EE website. The upfront cost has been taken from my bank account, but I haven’t received an order confirmation email, and the order isn’t showing under "M...
Well, what can I say placed an order, received order confimation email with an order number, the upfront cost for the phone FLEW like the wind out of my bank account.. then silence fell over the airwaves.Called in, 1st Guide sent me to broadband faul...
I ordered a switch 2 mario kart bundle in April and received no email but thankfully screenshot the confirmation with is EE- and then 8 numbers. Rang up customer service a week later and they confirmed that it has been ordered fine. Rang today as sti...
I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?
Just ordered a new pay monthly phone ..EE have taken the 50 pounds upfront payment .. but I have had no confirmation email for my order and it's not letting me go to the confirmation page on the site ...
I ordered a 24month SIM about a week ago now and it still hasn't arrived. I'm just wondering what the usual delivery time for a SIM has been for others before I try ringing customer service. Thanks
Hi I ordered a phone yesterday at 5:45pm I just want to check when would I have it
I've received an email saying my replacement accepted 4 days ago told Monday deliveryHad no DPD date time delivery code tho
Hi guys I ordered a phone last week on 3/6/25 but haven’t heard anything back from you. I paid an upfront fee but my tracker number is not working Can you help please?thanks in advance
I’ve had a confirmation email with a xko order number but no other emails thank you
