If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello,I've tried to upgrade my phone twice now and can't complete the order. First was in the shop- the final stage wouldn't go through as my address was entered twice somehow and told to try again in 30 days. I've now tried ordering online two month...
Good afternoon I ordered the iPhone 16 in pink and even though I changed my delivery date they tried to deliver. Now they have sent it back, how do I get my order?
Ordered a phone which shipped from EE on the 17th. I wasn't around on the 18th so rescheduled delivery until the 19th. DPD tracking shows that the phone sat in DPD's Dundee depot until the 20th, with no delivery attempts made (and I was in all day on...
Hi so I ordered the above tv on 28/november. I called EE several times-Samsung and AIT to get an update on delivery but nothing from either it’s been more than the 3-5 days I was advised so what can I do to get an update on this or complain as no hel...
Hi,I upgraded my phone yesterday and upgraded to the Z Fold 6 with the offer of a free pair of Galaxy Buds3 Pro.The website says the Buds will be delivered to me 15-30 days after the order has been placed, but the lady I did the upgrade with yesterda...
Hello. On Sunday February 16 placed order 2 diffrent orders . Upfront payment take. Have received order acknowledge starting EE on each one order but no confirmation email. On my account I can see my orders and the note your order should arrive with...
Ive been trying to upgrade for the past three or four days, however once I log in to upgrade an error message stating ''Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do.'' pops up. I have tried...
I placed an order 3 days ago, got the order confirmation with an XKO order number but tracker not working and know nothing. I dont use a landline and current mobile is broken so struggling to phone to chase up and there is no live chat. Any help anyo...
Hi Pre-Ordered a Samsung S25 256GB online via EE had an email with order number, when I check order update it never changes been waiting 2 weeks now and nothing changes. Could you give me an update. tried phoning EE but was just put on hold for ages...
Hi I placed a preorder over a week ago and still have not had an update for delivery date. Anybody know when these are being despatched to customers?
