If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an Apple Watch to pay off monthly on Monday, I got a text from EE this morning to track my delivery but I didn’t receive a PIN code. I contacted EE on 150 and they said they added special instruction to send the code to my phone number beca...
Hi I'm trying to get a address changed so that dpd can deliver my order. I've orderedca playstation in the black Friday deal and ordered with the correct details and ee have sent it out with the address wrong and would deliver until the address is co...
Hey! I ordered a new phone contract today and it went all through, did the credit check questions and nothing came back unsuccessful. I got an email with an order number saying if we need anything will be in touch but also the subject on the email sa...
I purchased a pair of headphones for my husband for Christmas but realised after I ordered, they were the wrong colour. The email said that orders can’t be cancelled but you can return this when you receive them. I received the order and then tried t...
Hi guys, I ordered an iPhone 17 pro max phone and sim on the 12th November got the email saying the contract and it’s been processed but I’ve heard nothing since?I’ve paid £30 upfront and just wanna know what’s happening with my order? Anyone had the...
I upgraded to an iPhone 17 on the 5th of November and it said my order was dispatched on the same day, nothing has changed when track it on the ee app but I’ve heard nothing since. has anyone else’s phone been delayed for 2 weeks?
I took delivery of two new Sim only Handsets that i ordered from the website, however there was no official purchase Invoice/ Receipt accompanying the phones in the package. I need to upload the Purchase invoice/ Receipt online with Motorola to claim...
Ordered an iPhone 17 black 256gb on the 4th of November , can I get an update on my order ? currently showing 14 days for delivery in your website . the tracking option seems to be useless as it indicates dispatched but it’s not. thanks
Hii have placed an order on the 15/10/25 as part of my upgrade and still not received my phone it’s the 256gb in orange. Is there an update as to when this will be in stock and delivered?Thanks
Hello, I can't see the product I bought from EE in my orders and I haven't received an email regarding this. I paid with Apple Pay and the money was deducted from my bank. I understand the order will be delivered to me.
