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How to verify/tweak delivery address on an EE store order

itsterry
Visitor

‎17-09-2026 05:09 PM

I bought a product on the EE store

Although I put in the apartment number, this is not showing on the delivery address summary in the confirmation

I need to ensure the delivery address will actually have the apartment number when delivery is attempted (there are over 100 apartments across 26 storeys)

I can't find a way to do this online, and none of the help menu options on the 07953 966150 help me. There's no live chat option in my EE app

Any assistance greatly appreciated!

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎17-09-2026 06:00 PM

Try calling EE Sales on +44 800 956 6000. That won't ask for an EE mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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