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I ordered 18 pro Max I don't know what happened with this I paid £500 paunds

kadiu
Visitor
 
1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @kadiu 

Welcome to the community.

I know you'll be keen to get your hands on your new iPhone 18 Pro Max.

You should have received a confirmation email once the order was placed, which will mean that we have the order and it will be dispatched as soon as possible.

You'd then get a text or email, or notification in the DPD app if you have that, to let you know when it will be delivered, 

If you've not received a confirmation email, I'd recommend giving our customer service guides a call and they can locate your account and order to check the status.

Michael

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1 REPLY 1
Michael_D
EE Community Support Team

Hi @kadiu 

Welcome to the community.

I know you'll be keen to get your hands on your new iPhone 18 Pro Max.

You should have received a confirmation email once the order was placed, which will mean that we have the order and it will be dispatched as soon as possible.

You'd then get a text or email, or notification in the DPD app if you have that, to let you know when it will be delivered, 

If you've not received a confirmation email, I'd recommend giving our customer service guides a call and they can locate your account and order to check the status.

Michael