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Confirmed order but no update since

Xsarah
Visitor

Hi, I placed an order 2 days ago for the Apple Watch series 12 and received my order confirmation email with the reference number but when I track the order process online using the reference number it is still showing as order confirmed which I’m finding odd as I know EE usually post devices out fairly quickly! I’m wondering how long it will be for the order to update or atleast gage an eta on delivery as I’m trying to plan being home for the delivery so I don’t miss it! 

1 REPLY 1
Rach_H
EE Community Support Team

Hi @Xsarah,

Welcome to the Community!

I'd be happy to take a look into this. Could you let me know which model and colour you've ordered, so I can check the delivery timescales. - Rach