18-03-2025 07:53 AM
My husband has had an Apple Iphone 16 delivered by DPD. We both didnt want the Iphone and agreed with, what we thought, was EE correspondance, to return the Iphone. So We got a message on Whats app showing a barcode to hand over to the post office, to print out a label to place on our returns parcel. We discovered afterwards that it was a fake address, a scamster, that we have sent the parcel to instead of EE. We were supposed to send this iphone 16 to EE, instead the iphone is getting sent to some scammer in Birmingham. I am really stressed out over this and worried sick about it. What do i do? The police is coming round to see us on Wednesday, today is Tuesday. Can anyone help us on this situation???
18-03-2025 08:15 AM
Hello @grahamgallacher.
Thanks for coming here.
I'm so sorry to hear this has happened and will do my best to help.
How did you report your return? did you call?
Speak soon,
Katie