If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order online this morning for a new phone, I have received confirmation from Glow Finance and my money has been taken but I haven't received an actual order confirmation.Yes I've checked my spam folder and there is nothing there. When I r...
Hi I bought iPhone 17 pro and l want to change it to iPhone 17 pro max but l have not received the phone yet
This has hpppend to me
I'm still waiting for iPhone 16E . Loyal customer for 20 years . No dispatch date , was told delivery due 22.12.25 waiting but no delivery . Called after xmas no help given other than cancellation and re order more expensive 17 model No phone and sti...
Good morning. I ordered an iPhone 17 in black on Saturday 27th. When ordering it stated dispatch within 3 days but there still no update. Should I be concerned?
Hello I have placed an order for a sim but I wanted it to be an eSIM. Can this be changed to this before it comes out to me
I placed an order for the Galaxy Z Fold 7 on Saturday 27th December I’ve entered the reference number on the confirmation email to track the order but it just keeps coming up as sorry that’s not right how can it be the wrong reference number when tha...
Hi everyone. I am submitting a complaints regarding to phone delivery,Couples of days ago I just buy a new phone contract from ee website,All the things is fine , I have received the order number and tracking number and Dpd delivery pin.But I never r...
i placed an order on the website for a new iphone contract had the email straight away saying successful EE order and the xko number but that was 3 days ago and i haven’t heard anything since. please can someone get back to me as i’m confused when my...
I am with EE for my broadband, and seeing i can leave my current mobile provider, I made an order for a pay monthly mobile on EE.I went through the order, the initial up-front cost for the device was taken, and I received an email with plan details, ...
