If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello, My order number for reference is ************* I am just wanting some more information when my order will be dispatched. I did order this yesterday at 5.30pm approx, so understanding that it wasn't going to be dispatched yesterday, but hoping ...
Placed an order via telephone for a new sim only deal on 29-10-2025 - three days ago - and I'm going to cancel it because its not what I need. Unfortunately, I can not get to talk to anyone because no one is home at EE. So I'm going - bye bye!
HelloPlaced my order for a Blue 17 Pro on 18th, joining as a new customer. Still heard nothing…… I know there is a backlog and a lot of orders are probably delayed as mine is, I guess, but to hear nothing…… I’d expect a courtesy message or email to s...
Placed an order for iPhone 17 PM on 25th September but did not receive an order number or confirmation email?There is no way for me to track? I know there is a delay but would still be great to have some form of confirmation that an iphone will event...
HiI am having issue when trying to perform my upgrade. Registered for perks and didn’t complete verification in time and now saying account deactivated, won’t let me reset password or set up new account as saying I already have one. Please help Than...
i done an upgrade on 17 september still haven’t received my phone it’s taking way too long order no ********** [Mod edit - removed order number from public view. Please don't post personal or account information in the community]
I’ve placed an order and not received a reference number. Dpd have attempted to deliver but as I have no reference number I cannot access my 4digit pin on their website
