If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
returns policy- it says you can return in 14 days, if i ordered a sim free iphone and opened it, tried to set it up and decided i didn't like it, is it okay to return within that time period even though it was opened?
Hello,I placed an order 3 days ago for a smart hub 4g device (mobile internet) under a monthly contract (domiciliation 50£) and paid directly £150 upfront for the device. The money has been taken from the bank instantly but I haven't received any con...
I ended an order through the application, it was discounted at the time of my bank and the other day I received an SMS saying that my order was cancelled, when will I receive my refund?
My sim hasn't arrived
my order is not tracking
bought PAYG sim card online back on 17th June, still waiting for it to turn up. "the UK's No. 1 network"? not really.
Problems tracking order
I returned my unopened internet kit and you still took the £85.00 from my bank account and kit was sent back on time and I need the money reimburse d into my bank account asap or am going trading standards over this
I placed an order for an upgrade over a week ago and the parcel has been stuck with DPD since it was ordered. The message I got from DPD was ‘your parcel has been delayed due to an unexpected issue in your area’.They can’t tell me what it is and when...
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