If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I got a message on the morning: „ Hi from EE. Your order XKO********* has been cancelled. If you want to place a new order, please visit ee.co.uk” and the website is frozen to do anything: A system error has occurred. We track these errors ...
I ordered a new watch and a dpd man came a couple of days later to deliver it. Unfortunately I was not at home and the driver requested a four digit code to deliver it. I had not had any communications from dpd to confirm a delivery time or the code,...
I ordered a sim only plan. But click to get a eSIM got a email this morning telling me expect delivery 13th October so don’t why it saying when click for a eSIM
This is getting silly now! Waiting patiently for 2 x IPhone 17 Pro max ( aware there is a shortage ) and trading in as part of this process! 7 letters…what Waste of money! Appreciate it automated but man alive ,how many more am I gonna get before my ...
I ordered my phone on the 22/09/25 and was originally told 2 weeks. I was then told 21 days but my tracking is just not updating. I got a text message last Tuesday to give me the tracking number and then another message yesterday saying my order is c...
Hello everyoneI have recently upgraded through any time upgrade. I received the pack today to return my old phone.I wrapped my old phone in bubble wrap, then inserted it into a bubble wrap envelope before putting it in the envelope provided. I stuck ...
Hello,I placed an order for Airpods Pro 3 and then I received an email saying that the order is cancelled. I can't place the order again either online or store because it says 'A customer can only buy this item once and you've already bought it.' The...
Ordered the iPhone pro max last week and wasn’t notified on a back order of phones or that particular model/colour wasn’t available so wanting to know how long I’ll be waiting.
After finding out I was lied to to by EE about how long the delivery of my earphone order would take to be delivered, I put in a cancel request through the order tracking page. It said they were working on my cancellation request for a few days but w...
Hello , my name is Grigore *******, and yesterday i placed an order with a monthly payment, i received an email with confirmation and they took the 30 £ upfront, but i cannot see nowhere my order , order number is xko*******, thx [MOD EDIT : Personal...
