If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a device to be delivered to a store but I’ve had confirmation from DPD that it will be delivered to my home address I won’t home and there is no availability to have it re delivered on a weekend
I'm still waiting for my £30 refund back
I ordered from the EE store website (https://store.ee.co.uk) and have not receive my delivery. I tried contacting EE on multiple occasions regarding this but they have said they can’t help with EE online store purchases or have absolutely no clue wh...
Hello EE.I purchased an apple watch on 09/01/2025 thru app, however, I have accidentally sent that to one of the EE store in Guildford.The following day, I phone EE again and I was advised by Holly that disregard it and I have to order a new watch an...
Basically yesterday we ordered broadband and tv but got no confirmation email. We also tried to order some phones and sims but didn’t pass a credit check for some reason.Then we get a call today about getting the phones and sims using a different pla...
I have a phone preordered haven’t heard anything except an xko order number that I can’t track. Had a text from EE 150 to state a device agreement is ready to view in my EE, when I log in I can’t find anything. No documents under Bills & Payments or ...
Some fraudulent put order on my EE account. I call the EE they are saying no order is showing up on their side. I don’t know what to do. I just want to cancel the order.
i was justing making sure my parcel code will sent to dpd
I originally upgraded my phone on 8th January, received one email thanking me for upgrading and then on the 9th January recieved a text from EE saying they were cancelling my upgrade as the phone was out of stock.I then upgraded again on 9th selectin...
