If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I ordered a Pixel Watch 4 on Sunday 7th but the tracking just says 'Sorry, your order is delayed. We’ll email you once it’s dispatched'. I did notice the website took a long time to finalise the order so i'm wondering if something has happened. I ...
I've been trying to upgrade my phone and EE want to verify me. I can't order the phone because it says I've exceeded the number of pin attempts.Please help
Hello, I ordered an iPhone 17 256GB black on 30th November on a pay monthly upgrade.I paid £50 upfront via card and the money has gone from my account. I also received precontract information via email, but no order number, which I thought strange as...
I ordered a new PS5 controller in the sale but on arrival the box was ripped open and the interior packaging damaged. Clearly NOT a new item.Tried emailing but no reponse after 24 hours.Impossible to phone or chat so do I simply have to request a cre...
I placed an ordered got an email that states please contact us does this mean I haven't passed the credit check I do have an order number ?
I ordered an IPhone14 on 19 Nov and received an order number but the ‘order dispatched on ’ date is blank so wondering when I can expect to receive this phone - it’s an older model so why the delay?
HiManaged to get an upgrade order placed on live chat.. requested it be sent to my local EE. Confirmation email says the following Your delivery details You chose home delivery to:EE, 107, THE BORDER, TOWN CENTRE, TELFORD, SHROPSHIRE, TF34AE, UK Whe...
Hi, We ordered a ps5 from ee and after it was delivered we realised it had been opened. Upon opening the box we found the ps5 box open and the controller missing. We contacted our local ee store after finding it an absolute nightmare trying to find a...
On Saturday I ordered a Pixel Watch 4 as its on offer on the website, if you order the obsidian version it said 1 day delivery vs other colours that said delivery 1-3 working days.Its now end of day Tuesday and still no update on the order other than...
I order a phone on the 8th still awaiting delivery. On DPD it is still in depot. Spoke to them on Saturday they were sorry promised to deliver on Sunday 8-12. Phoned on Sunday they told me to await update still awaiting tired phoning record message s...
