If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Help I’m trying to activate but I just get a service unavailable please try again later
Hi, i ordered my quest 3s early december and never recieved my £50 gamecard, tried to call before christmas, but only numbers online i can find are for phone or TV customers etc... what number can i call to discuss this issue?
Hi, Ordered a quest 3 yesterday and got confirmation this morning. In the text is says they will dispatch it in 7 days? The page I ordered from said 1-3 working days so why am I waiting 7 days for them to ship it? Or is this just a typo/generic respo...
Hi,I ordered a Meta Quest 3S with a £50 Game card back on 10th November 2024 and the voucher still hasn't arrived. Please could somebody look into this?
I ordered a contract phone today and paid £30 upfront but I’ve had a message saying it’s cancelled but no refund and no reason why
Hi community,I have ordered a iPhone 16 Pro Max Black 1TB on 27-12-24:I have had confirmation and paid for next day delivery (£10)After contacting EE I was refunded the delivery as they do not have stock. I am disappointed that I wasn’t told that the...
Hi I ordered my device a couple of days ago and haven't heard anything.I understand that it's over the Christmas holidays but was just wondering when I may recieve my order?I have tried to track my order but I recieve this message
I placed an order for handset and sim contract. I received an email confirmation but latter i did receive a sms stating that the order is now cancelled with no tracking number?
Hello, I've just placed an order for a contract phone and then received an email that is subjected "Your EE order: Please call to discuss" but then in the actual email it doesn't say I have to contact them at all and actually says "Thanks, we've got ...
I am trying to upgrade my device - however, in order to do that it sends a PIN to a number I no longer have access to - how do I get the PIN sent to another number? The number is not my main number that i have with EE just the added device that I wan...
