If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hey, So Basically Ordered An Apple USB-C Charger Cable. Went to pay and it said something like payment failed, Didn’t think much of it so just closed the tab. Upon checking my bank, The payment went through. Not sure what to do.
Hi I ordered a phone over two weeks ago and I have not had an email to say it’s been dispatched and also not received my deposit back? Can’t get into contact with anyone when I ring the number
I've ordered a DJI drone, which I managed to order in time, when in stock, before the product became notify me. It has passed security clearance, however is coming up as "Processing - Awaiting confirmation from supplier" now. Does this mean this will...
Hello I would like to say I have not received my Sims order over a week now this is after receiving the email saying successful order but never received anything else no text on progress as a SIM order no tracking plus I can't use app chat because i ...
Ordered a phone to the store the other day done online still haven't heard anything bk no email or nothing don't like speaking on the phone as struggle with anxiety I paid 20 pound up front dk what to do
I ordered a new phone and SIM contract 5 days ago and have not heard anything after the initial email since then, the email said it was supposed to be delivered within two working days and if not I would be updated,
Placed an order for a Nintendo Switch on Friday 8th August and did the payment through Klarna. Monday 11th August Klarna have processed the first payment and that afternoon EE Store sent a short email saying “Sorry, order cancelled as no longer avail...
Hi, I'm a new customer to EE and just placed an order for an I Phone 16 pro with a sim card and Intiated the payment two days ago. I recieved a mail on the same day with the subject give please call to discuss, I dont see any point in that since the...
My new sim was ordered on Monday, I received a confirmation email and text but no other tracking details. I have tried to use the help service and the tracking system keeps failing and I have not received any updates on my order
I've ordered a Samsung Z fold 7 about 5 days ago and I've not got an update about the phone. I check my spam box in my email multiple times. Last email I got was the confirmation email and the order number, but when I put the order number on "track m...
