If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi. I have been charged £30 upfront fee but my order didn’t go through
Electronics order tracking never works, like the rest of the website probably, but, even trying to call never gives an appropriate route to go so would be like "sorry sir, you've come through to the wrong dept, try again sir". Basically ordered a que...
I've taken the day off today because I was told on Saturday that my new phone will be delivered on Monday. When I check the tracker it just says awaiting confirmation. Obviously I've wasted a precious day off. Is there anyway of finding out for certa...
Hi , Bought new Samsungg S23 5G 128G Phantom Black from online EE . Deal i had was if i purchased phone & contract from EE i got Samsung earbuds & £100 cashback . They advised you wait 15-30 days and these will be sent out - this i assume is alie ....
Hello can I return a device if the seal has been removed off box
hi, I was an EE customer a few years ago, registered for a sim only plan tonight with a new number. got email saying sim is on the way etc, but no email on how/when to register for an account. thanks
Hi there,I processed my payment of £30 upfront and then it seems the site just went down and froze? I’ve had no email confirmation of anything and I’m getting worried that the moneys gone to no avail.I don’t even have an order number to reference? Wh...
Hi. I ordered a pixel pro 8 on the 5th of December. I got verification of my order. I purchased the pro 8 because of free Fitbit. I rang EE today as I had no updates about phone delivery. They confirmed that I had ordered the phone but there was a te...
I requested for my sim card to be replaced and I've ordered this 9 days ago and I have been told that it should come in 1-2 buisness days
