22-07-2026 05:54 PM
Hi,
so I purchased a laptop from the ee store. The description said “Samsung Galaxy BOOK4 15.6 inch C5 24M bundle with Microsoft 365”
the laptop came with it installed but I can only have a free trial or pay. I contacted Samsung and they said this laptop definitely does not come with the 365 subscription, only a 30 day trial or the free web version.
Is this really correct? Doesn’t sound right to me.