If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
On Monday I went in store and updated my broadband and TV as this was with BT. I did this in store because I already had an EE account and didn't want to mess things up online by creating a second account. I didn't know when I was making the order ...
I upgraded my Galaxy S23 to a Galaxy Z Fold 6 over the phone, was offered an all rounder deal cheaper than online (prior to trade in fee and NHS discount), received the PDF documents and T&C over message which confirmed and said Fold 6. I paid for ne...
I recently upgraded my phone online with EE, I chose the iPhone 16 Pro 128gb in desert titanium and the EE all rounder tariff. I arranged the upgrade online and updated my address details at the same time as I’ve moved house since I last upgraded my ...
I have ordered Honor X6a a week back and have not received any updates on it. I have called helpdesk and they informed me that you will start to get updates in 2 days but no luck so far.can some one help or provide me contact number/email to check wh...
Trying to track my order and it keeps saying order number timed out and won’t work
My phone just got bricked. I'm trying to claim via insurance but I can't find an email with a recipient for a purchase of the phone. Is this something EE can send me?
The same for me, they saying is taking 2-5 days but still nothing
hi everyone , i ordered s25 ultra on 6th Feb, initial deposit paid and till now no corresponding responds . i went to a near by office was told to wait till the phone arrives , no specific date given.i called customer care yesterday and i was told my...
Ordered phone last night around 7pm not had no confirmation what so ever called EE and alls they have said is to wait 24 hours ?! WTH seriously?! the money is pending at the moment but been took of my balance ?! do I just call my bank and tell them I...
