If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I signed up for an EE unlimited SIM plan, but the order does not appear in my EE account or app.I also have not received any confirmation email or my eSIM details, so I am unable to access or use the EE service.I thought the order had not gone thr...
Had a text to say upgrade z8 series no fees.when I tried to do online told me 500 up front cost. So decided to call. The very unhelpful agent said, it was doing same for him. So I said could he sort it. He came back and said not eligible yet.
Good morning I Applied for a new contract this morning and was rejected but they still took payment for new phone , will this be refunded please !! Thankyou
I placed my ordered for the new Samsung flip 8 got an email with order number. Deposit is pending from my banks like for many others. But then nothing, I’ve read up and down the forums. As the tracker thing like for many others doesn’t work. I’ve tr...
I placed a phone sales order for the new Samsung Galaxy Z Fold 8 Ultra last night. We signed contracts, we went through everything and I got an email confirmation. I got an order number which starts with 0058XXXXXX. When I go to the link in the email...
Hi,I ordered a contract phone yesterday and paid the upfront £30 cost it’s left my account and I’ve not recieved any confirmation at all from it? Has anyone else has this issue lately as I’m not sure what to do and a bit worried.
got this text and there not in my è app and one knpw why and how I can access them
I placed an order for a SIM only contract a week ago, including details to set up a direct debitI received an email with a summary of the contract but have had nothing further than this and no confirmation the SIM has been sent? Nothing is showing in...
Will the Oura Ring 5 gold size 8 be back in stock? Do you have an estimated restock date? Can you place an order for me now or put me on a waiting list?
Hi,so I purchased a laptop from the ee store. The description said “Samsung Galaxy BOOK4 15.6 inch C5 24M bundle with Microsoft 365”the laptop came with it installed but I can only have a free trial or pay. I contacted Samsung and they said this la...
