If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Made an order on the 19th of December on the app for a smart watch received a confirmation email saying all was good and I would receive an email when to collect from local shop as requested but still no email or any sort of correspondence .
Hi,I am looking to cancel an online order I placed this morning, but I cannot get in contact with anyone to do so.The phone number I was given through the app gives no options to speak to anyone about it. Could someone help?
hey any suggestions please. For over a week i have been trying to upgrade my phone which is out of contract this month, each time i get to the confirm order it comes up with " there's a technical error" , i have tried doing it on the app, on the webs...
Hi, I ordered a pay monthly SIM 9th dec and it never arrived.I finally got through to someone yesterday (3/1/25) and they arranged a replacement SIM to be sent to me.my SIM account says my charge is over due for payment but I only received the SIM...
I placed an order for a monthly contract for the phone below. The order is still stuck on will be dispatched in 24 hours.. does anyone know how long it takes for it to get dispatched? It was meant to take within 1 day?
How do you find a copy of a receipt of puchase of my new phone?
I'm posting this mainly for other customers to be made aware as I have noticed this is quite a common occurrence after a quick search on google.Last month my partner (an EE customer of over 10 years and myself of over 14 years) ordered a Samsung Tabl...
Help I’m trying to activate but I just get a service unavailable please try again later
Hi, i ordered my quest 3s early december and never recieved my £50 gamecard, tried to call before christmas, but only numbers online i can find are for phone or TV customers etc... what number can i call to discuss this issue?
Hi, Ordered a quest 3 yesterday and got confirmation this morning. In the text is says they will dispatch it in 7 days? The page I ordered from said 1-3 working days so why am I waiting 7 days for them to ship it? Or is this just a typo/generic respo...
