If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I ordered an iPhone 17 pro max 512gb Cosmic Orange on the 7th November, I have confirmation email and 1 update email saying the order is on track on 14th November. Why is the order taking so long?My sister is with Vodafone, ordered an iPhone 17 p...
Good evening.I became a new customer today and set an account and chose my new contact phone and plan I had to pay an upfront amount of £30 which has been taken out of my bank. I received a couple of emails I received a pre contract email and so on b...
Hi I try to get a phone with ee I get pre contract upfront payment has been taken from my account but I didnt sigN anything i dont have order number on my account is no billing fro my new contract
I no reiceived my phone and no received my money
Pro max 17 order on Wednesday 19:11:2025no confirmation took upfront payment straight away. Ive called customer service been told just try to order again see what happens. Im so annoyed as i was moving from o2 heard great things about this company bu...
I too today received an empty box for some iPods. Dpd package was ok. Has to be some thieves at ee warehouse. Was for my sons birthday. Not happy
Hello,I ordered a lavender Iphone 17 256gb on the 14th of November, I haven't received any emails from EE regarding my order and I desperately need the phone as I've had to resort to using my mother's old Samsung S6+..........Please could someone lo...
I'm looking to explore options for a phone/sim contract or sim only on EE and would like to speak to a human being to understand options not necessarily clear on the EE website.I called 0800 956 6000 and answered the prompts only to be told 'I'm sorr...
Hi,I ordered a pair of Bose headphones yesterday. £5 paid, and the rest put on my EE monthly bill. The £5 was taken but I have had no order acknowledgement. Does anyone know who to contact for tech orders? 150 has no option for this.Thanks, Matt.
I was trying to purchase the apple air pod 4 and checked out. I paid with Apple Pay and my money was taken but the EE screen showed - ‘sorry we are unable to process your request at this time’ - what can I do about this as I don’t want to do it again...
