If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi so I have placed order on saturday for new iphone 17 pro max. On sunday i have text with tracking number saying item is on its way to the store. The tracking number isnt working it constantly gives me error to check the details. Money was taken fr...
Can I take another device on my account? I have already took iphone 17 last month
I placed an order over 24hrs ago, I received an email confirming the order had went through and the payment for the order was taken, however when I am trying to track this order I am receiving the following message- Sorry, that didn't work! Please tr...
Why can't I find out more about the order?
Hello I ordered a MacBook with a power adapter. I am waiting for the MacBook still however the adapter says it’s been delivered however I have not received it and I have not been contacted by Royal Mail about it being delivered or even out for delive...
Basically as the title states - my PS5 controller arrived today and the box is totally destroyed. It looks like it's been stepped on and opened. (It is crushed and ripped)None of the help options online are related to orders like this, so who do I sp...
Where is My order please Order number: xk********* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Dear EEI haven't used the new sim yet but I have changed my mind and don't want to switch provider. What should I do?
I ordered my new phone last night and I just realised that the number is missing from the first line of my address. Spoke with DPD and they said speak to EE.. I would rather not call them is there an online chat function anywhere? Many thanks
Hi ,I want to place an order on a new device but I need to change the number that dpd would contact and send the pin to when delivering as the number it has I do not have access too , I have changed it before but it has reverted back to a different n...
