If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I had a salesman come to my door last week offering EE broadband and mobile. I'm currently on Plusnet so a swap to EE seemed straightforward and the price was cheaper than what I currently pay. They also said there wouldn't be a termination fee for P...
I ordered an iPhone 15 on Wednesday the 20th May but I have received no email or delivery confirmation/instructions, it turned up today but I wasn’t able to receive it as I didn’t have a PIN. I’ve tried to call EE 3 times on Friday to let them know e...
I ordered a iPhone 17 last night roughly around 11pm, I recieved a "Thank you for your order" email which says "Thanks we've got your order, well begin to work on it straight away" and my plan email but tracking is still unavailable. I was just wond...
Hello, I have an enquiry regarding my order i made first for an iphone and second for a samsung as i thought it hasn't been processed but them both end up in the same situation by having nothing else apart of the 2 emails of confirmation and that it ...
Hi. Im new to EE and switching from 02 to EE, I placed an order more than 24 hours ago, ive received my pre contract email, ive paid £30 upfront fee which is still pending. But ive had no confirmation email and herd nothing back its getting abit fru...
Hi there I ordered a iPhone 17 pro max and received a Samsung s26 I think an I gonna receive this phone as I’ve been dying to get a new phone and will I even receive it
Just wondering if my order was accepted made my first payment
I can’t see my order as my number doesn’t work to track
The same thing happened to me, did you get your money back or receive the product
ive re signed back up to EE today after leaving them. ive signed up for the unlimited package and received 2 emails but theres no Esim? ive looked in my account and it won't let me link anything? ive tried ringing 150 but its fails, ive tried ringing...
