18-08-2026 12:36 AM
* Orders an E-Sim (orders at 0:00 recurring daily - no issues in the past)
* NO confirmation email
* Can’t link account to view E-sim due to Page being down
* despite my critical need for one at a late night where there is zero support I’m left stranded.
-more than happy to promote plans of the future and inspiring community posts and even promotions of new offers, but service is unsatisfactory.
18-08-2026 09:28 AM
Hi @Fruitisweird,
Welcome to the Community!
I'm sorry to hear you've had an issue getting an eSIM. Can I just check if this is a new order, or if you were wanting a replacement eSIM?
Rach