If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I was supposed to receive a console I had ordered through EE today, but the phone number that was supposed to be used to send my verification code to was not my phone number. I tried changing the number but it wouldn’t work. So I got in touch with DP...
i ordered the iphone 17 pay as you go this morning around half past 7 and have had no further information. haven’t received a confirmation email or any emails since ordering. the money has been taken out and is not pending it’s been processed and i a...
Is anyone else having issues with there orders? I ordered an iPhone 17 pro max on the 2nd January and was told 7-10 days wait and now been told it could be an additional 21 days. Has anyone got there order recently ?
Hi everyone, I’m posting here because I still haven’t received my EE SIM card. Order number: xko*********Order date: 3 January 2026 It’s been some time since I placed the order, but the SIM hasn’t arrived yet. Could someone from EE please check the s...
Hi, so I ordered a sim only and as soon as I got to check out they did the credit search and then said we will contact you within 48 hours for additional information. Then less than a minute later I got my pre-contractual email, and then another emai...
Good morning, I wanted to ask about an order I placed on the EE app for a phone. I placed the order last Friday and they told me it would arrive in 3 to 5 days, but I haven't received anything and they haven't told me anything. I would like to know t...
I jsut did a order but my old number was linked which they will send delivery details to I have no updated my number on my account will my new number get the updates or not
hello everyone i ordered a 17 pro just now literally 10 minutes ago not realising it wasn’t the 17 pro max? is there any way i will be able to cancel this ? and when i go on the app it says i dont have anything also the bill hasn’t come out my accoun...
Does ee offer delivery to a work address
I chatted to an online guide last Wednesday who ordered me a new sim as cant make calls but cannot see this order on my account. I still haven’t received it and can’t seem to get any information about it ! How long does it usually take and how can ...
