If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi allI recently placed an order with EE for a pair of headphones. While the address is correct I have just realised that the postcode is wrong. I spoke with DPD about this matter and they said I best get in contact with EE instead as they cannot cha...
I ordered an iPhone 16 pro (Black Titanium) with EE on 4/02/25 and it has now been 10 days with no update with my order.Attempting to track my order number is also impossible.When can I expect my order to arrive?
Every time I put my order number in and my username it just says timed out when trying to track my phone can anyone help with this also when I ring them it doesn’t give the option to talk about your order any help with this please
Hello I'm very confused My order for the ps vr2 is stuck on processing and it was meant to be here yesterday what has happened I'm very confused
I am a long time O2 customer switching to EE in search of better coverage, today I ordered an iPhone 16 Pro 128GB (black titanium) with an unlimited everything plan.Later on in the day I received a text message telling me my order had been cancelled,...
On Monday I went in store and updated my broadband and TV as this was with BT. I did this in store because I already had an EE account and didn't want to mess things up online by creating a second account. I didn't know when I was making the order ...
I upgraded my Galaxy S23 to a Galaxy Z Fold 6 over the phone, was offered an all rounder deal cheaper than online (prior to trade in fee and NHS discount), received the PDF documents and T&C over message which confirmed and said Fold 6. I paid for ne...
I recently upgraded my phone online with EE, I chose the iPhone 16 Pro 128gb in desert titanium and the EE all rounder tariff. I arranged the upgrade online and updated my address details at the same time as I’ve moved house since I last upgraded my ...
I have ordered Honor X6a a week back and have not received any updates on it. I have called helpdesk and they informed me that you will start to get updates in 2 days but no luck so far.can some one help or provide me contact number/email to check wh...
