If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I've just signed up for EE and have tried purchasing a phone, I got to the checkout page and it successfully took it out of my bank, but then something failed on the website and it seems to be lost, I think I have to pay again. I'm using Firefox a...
Hi,I ordered an upgrade for a IPhone 16Plus in Pink 128GB on Friday 17th October. I have received an email regarding a confirmation but i have only been given a xko reference number. This is meaning that I cannot track the status of my order on wheth...
Hi Michael I placed an upgrade order a few days ago for iPhone 17 pro max in silver 256gb, wondering what the estimated time will be thank you for your help in advance [mod edit: added title]
Hello I ordered a upgrade but u can't see any update ? Can you help me as I've paid £84
We have only received two of the three SIM cards.
I placed an order for the iPhone 17 pro cosmic orange 256gb and the only email I’ve had is “thanks for your order” had no other email to say when it’ll be dispatched or delivered and it’s been 48 hours since order, any help or ideas??
Hi everyone, I am new to EE and just switched from another provider and I really need help with what’s going on as I am suffering every night to sleep due to this now and don’t eat at all. so I switched to ee about 6 7 weeks ago by placing an order f...
Hi I placed an order for an upgrade on my account yesterday and got a confirmation email straight away - but nothing from DPD (no email or tracking number etc).DPD did attempt delivery today when I was not in and asked my wife for a PIN code which we...
Hello, my order number doesn’t work, anytime I try to use it it just says “uh oh tracking has timed out for this order” I ordered on the 30th September iPhone 17 lavender 512gb and at the time it says usually dispatched within 21 days it has now almo...
