If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
My order [Mod Edit: Order number removed. Please don't post personal info on public forums]
Message:Hi, could someone from the digital team help please?The Full Works for iPhone plan shows as £36 per month on the EE website. I can add it to my basket, but when I go to checkout it tells me to call. When I call, the phone team only see £43 an...
To Who this may concern, on the 29th of June I Order a new Samsung phone , reference xko*********. Please can you let me know when I will receive this please? I have tried to track it but I just received an error message and to try again, I tried ...
I’ve received an email the other day stating that my order is on its way, and whenever I try tracking it, it’s “incorrect”, and no matter how many times I’ve put the right details it’s still not working. click and collect orders don’t have tracking i...
Just signed up with EE....everything went though and just got a text saying they've cancelled the order as there was a problem with my debit card (despite EE taking £30 out) Can't find anyone to contact...I prefer talking to a human. Any suggesti...
I ordered 2 sims cards (for different numbers) and only one has arrived. One arrived quickly but the other is taking a while. Anyone one else has this issue?
I ordered a pay monthly iphone 17 pro (esim) on Wednesday afternoon, I've received my XKO number and confirmation but no tracking yet - I can see these are usually dispatched within 24 hours but not sure on next steps?I asked for delivery to a store
Hi, I've placed an upgrade order for the Samsung Galaxy S26 Ultra 5G 256GB Cobalt Violet on the 1st of July. I have received an email confirmation order and order number and its been 48 hours. I got a message on my phone that there is an issue with t...
Order tracking number doesn’t work and lack of certainty around delivery date.Placed an order for iPhone 17 pro 512GB Deep Blue and an eSIM essential unlimited. Received confirmation of order and the contract/pre-contract. Nothing else works, can’t c...
I placed an order on the 11th of March and still have not received my MacBook please can you help me to find out what’s going on with it
