If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a pay monthly iphone 17 pro (esim) on Wednesday afternoon, I've received my XKO number and confirmation but no tracking yet - I can see these are usually dispatched within 24 hours but not sure on next steps?I asked for delivery to a store
Hi, I've placed an upgrade order for the Samsung Galaxy S26 Ultra 5G 256GB Cobalt Violet on the 1st of July. I have received an email confirmation order and order number and its been 48 hours. I got a message on my phone that there is an issue with t...
Order tracking number doesn’t work and lack of certainty around delivery date.Placed an order for iPhone 17 pro 512GB Deep Blue and an eSIM essential unlimited. Received confirmation of order and the contract/pre-contract. Nothing else works, can’t c...
I placed an order on the 11th of March and still have not received my MacBook please can you help me to find out what’s going on with it
Hi, I need help with an online order. I ordered 4 cases but only 3 were delivered in the package. There is no second tracking link, and the phone line keeps locking me out because I don't have an EE mobile number.
Hi, apparently I will get a code from DPD. Do I need to tell them that code at the door or is that to track my order? I will most likely not be in when my phone will be delivered, and nobody else will be. What will happen with my order? I’ve put down...
I’ve got a delivery due tomorrow but the pin has been sent to my old number
3days ago placed a order on the site for pay monthly.paid upfront payment still showing as pending.had email straight away to say thanks for your order with a reference number but that's it nothing else since and funds are sat waiting there .have I b...
Hi,my delivery says it should arrive on the 30th June (today), I have not revived any confirmation on the delivery company picking my order up, in the app it says order placed, it’s now 3pm is this still going to be delivered today? thanks
