If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Can you help I have struggled to identify what has happened with it or talk to anyone?[Mod edit: personal details removed]
I ordered a iPhone 16 on the 19th of June and haven’t got anymore details when it’s going to be delivered.. just wondering when it’s being delivered
so i need to wait a week or so to get a sim? can i cancel better off getting one from the shop..
Good evening, just order a new pay monthly phone, at the confirmation screen it just said thanks for your order got the email and it says ‘call us to discuss’ but when looking at the actual email it mentions nothing about calling them just they will ...
I don’t received my order yet please help me tyvm
Hi, I have tried to place an order 5 times for a sim only deal, esim, with number port. I don't get a confirmation order by email and I then get a text saying my order has been cancelled. XKO ****** as an example. Is this a bug?! Thanks, James [Mod e...
HiPlaced an order for a phone 2 days ago, not had any confirmation of the order. Tim
I placed an order for an iPhone 16 pro I payed the upfront cost but after I paid this the screen remained the same but payment was taken and I've had no email all day
I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24) and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...
I'm posting this mainly for other customers to be made aware as I have noticed this is quite a common occurrence after a quick search on google.Last month my partner (an EE customer of over 10 years and myself of over 14 years) ordered a Samsung Tabl...
