If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I lost my device S24 ultra last 23rd December. I did my claim on the same day evening. Still I not get any response from the insurance team. They gave me a insurance number 01684362270. I call this number more than 50 times. My call is not picked up ...
I'm new to ee I ordered a new phone on the 3rd of January I got a confirmation email but I've had nothing else
Hello, Im hoping someone can point me in the right direction. My boyfriend received a text message on Saturday advising that his mobile number had been updated on his EE. He thought this may be a fraudulent text so he didn’t click any links etc, logg...
Hi all,I have placed an order of mobile phone on store.ee.co.uk. when I tried to track the order, it shows the it is processing subject to security check. I have received an email from weborders-eestore@ee.co.uk requesting a copy of my utility bill t...
Recently ordered the Google Pixel 9 Pro and haven’t been given a date to receive yet. I was told at first 14 days then after 28 but I was also told it would be within that time so it should come earlier if it all works out. Does anyone know how often...
I ordered an Xbox with additional controller bundle last weekend from the EE Store online. On Wednesday the Controller only arrived. On Thursday morning (a day after receiving part of my order) i received an email to say the order had left the EE war...
Ordered an upgrade on 30th Dec, no updates online and still not recieved? I get new year in-between but should be at least on it's way? I ordered an s24 ultra in titanium
Hi, I've recently bought the pixel 8a, and noticed I'm in period to claim free pixel buds. It's valid for purchase until 31st Jan. I've followed the links but it seems like it's for purchase until 5th Dec? Can you confirm which one is correct? Thank ...
