If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi. My phone said dispatched but iv got no delivery date or time. No emails off Ee either.
I ordered an iPhone 17 on 31/10 have checked the tracker it says dispatched but have received no texts or emails about delivery yet
Hello, I ordered the iPhone 17 Pro Max 256gb Deep Blue on 1/11 and still had no update, but I've seen some people on this Forum who ordered the exact same as me just a day before and they recieved their devices today, so shall I assume I should recei...
i ordered an iphone 17 pro on thursday 06/11/25 - i’ve had no further update on when i should receive this? is there a rough ball park on how long ill be waiting? as its a contracted phone i will be getting charged from date of purchase but so has no...
I ordered phone Friday, payment was pending but rather than process and authorise the payment ee canceled and said will be refunded in 3-5 days. I need a phone today, this ain't good enough.
Hello, I've just placed an order for a contract phone and then received an email that is subjected "Your EE order: Please call to discuss" but then in the actual email it doesn't say I have to contact them at all and actually says "Thanks, we've got ...
Just a little consumer advice, instead of taking peoples money and keeping them in the dark knowing you don't have the stock available. Why not state before the order of this item, it is out of stock and could take up to X amount of time to be dispat...
I just received new sim and it has been delievered destroyed in a royal mail bag saying sorry. The sim card is missing. How do i go about a replacement sim.
I am so annoyed words cannot describe . I ordered a phone last night with a contract and woke up this morning to a random cancellation text message without an explanation . I ordered this new phone and sim because mine does not work anymore so I can’...
Hi, I ordered some headphones 2 hours ago and I’d like to cancel my order, but the option is not there in the app? they are showing as preparing to dispatch, so they have not been sent yet. thanks!
