If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered iPhone 17 pro max on 4th January and it still hasn’t been dispatched. Can you tell how much longer it’s going to take please
Ordered a iphone 17 pro max on 16/01/26 they took upfront cost, then screen went white, no further information on the phone or delivery of the phone has been sent, is this because it was a Friday or have I just not been approved? I wouldn't mind a re...
I was supposed to receive a console I had ordered through EE today, but the phone number that was supposed to be used to send my verification code to was not my phone number. I tried changing the number but it wouldn’t work. So I got in touch with DP...
i ordered the iphone 17 pay as you go this morning around half past 7 and have had no further information. haven’t received a confirmation email or any emails since ordering. the money has been taken out and is not pending it’s been processed and i a...
Is anyone else having issues with there orders? I ordered an iPhone 17 pro max on the 2nd January and was told 7-10 days wait and now been told it could be an additional 21 days. Has anyone got there order recently ?
Hi everyone, I’m posting here because I still haven’t received my EE SIM card. Order number: xko*********Order date: 3 January 2026 It’s been some time since I placed the order, but the SIM hasn’t arrived yet. Could someone from EE please check the s...
Hi, so I ordered a sim only and as soon as I got to check out they did the credit search and then said we will contact you within 48 hours for additional information. Then less than a minute later I got my pre-contractual email, and then another emai...
Good morning, I wanted to ask about an order I placed on the EE app for a phone. I placed the order last Friday and they told me it would arrive in 3 to 5 days, but I haven't received anything and they haven't told me anything. I would like to know t...
I jsut did a order but my old number was linked which they will send delivery details to I have no updated my number on my account will my new number get the updates or not
hello everyone i ordered a 17 pro just now literally 10 minutes ago not realising it wasn’t the 17 pro max? is there any way i will be able to cancel this ? and when i go on the app it says i dont have anything also the bill hasn’t come out my accoun...
