I have no photo ID what other forms of ID will EE accept?

[ThePatch]

I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.

[Leanne_T · Accepted solution]

Morning @ThePatch 

Thanks for posting 🙂

Please take with you, either a passport, driving licence or national ID card. 

The name on your ID must match the name of the person who placed the order. If a driving license is being used as a form of proof, the address on the customer’s driving licence must match that of their EE account address for it to be accepted.

Leanne. 

[Ritamanu]

The assistant store manager in the Reading branch has said EE won't accept EU national ID and it's not company policy. Can you please confirm this?

[James_B]

Hi @Ritamanu,

Welcome to the EE Community. 🙂

Our stores may not be able to verify you with a non-UK ID card.

I'd recommend taking your passport for verification next time.

Thanks

James

[Zoeralston51]

Do EE accept UK citizens cards as photo ID ?

[James_B]

Hi @zoeralston5,

Welcome to the EE Community. 🙂

We can accept a drivers license, passport or national ID card.

James

[Zoeralston51]

Does citizens card count as national id card ?

[James_B]

Sorry, citizen cards aren't currently accepted @Zoeralston51 

James

[Monika1984]

Hello 

what about EU driving license? Is this acceptable as a proof of ID ? Or I need my passport ? 
thank you 

[James_B]

Hi @Monika1984,

Welcome to the EE Community. 🙂

Yes, a driving license photo card is acceptable.

Hope this helps.

James