cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have no photo ID what other forms of ID will EE accept?

ThePatch
Investigator
Investigator

I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.

20 REPLIES 20

Even the EU ? I’m asking because one of the EE store refused to give me my order (phone) and I’ve been told to come back with my passport. 

Katie_B
EE Community Support Team

Hi @Monika1984

Our EE Stores will accept a passport (from any country) or a UK photocard driving licence. 

Katie

Thank you for your help x 

johnphillips3
Visitor

my partner was robbed and doesnt have a passport his licnes was in his wallet - what other id can he bring instore to onlock his phone that he lovked over the phone the day after the incident! he had a seizure an d cant leav eth ehouse at the moment but needs his phone for work purposes! HELP

 

James_B
EE Community Manager
EE Community Manager

Hi @johnphillips3,

Welcome to the EE Community.

I'm sorry to hear your partners phone was stolen.

Have you tried calling Customer Care to remove the bar?

James

Are provisional licenses accepted? Or Birth certificates?

Katie_B
EE Community Support Team

Hi @T_honey

Thanks for coming here. 

Provisional Drivers License will be accepted. 

Katie

Hi, I have an in store appt booked and it says to have both passport/drivers license and debit card as for of ID. I dont have a physical debit card at the moment, would just the passport be okay or maybe a monzo card (except the monzo card doesn't have my full first name on it)? 

Lesley_W
EE Community Support Team

Hi @Emmanz 

Welcome to our community.

A passport should be sufficient for most appointments, what was the appointment for?

Lesley

Hello, thank you. It's for a repair of a samsung phone screen