If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I know this is a tired question but everytime I call EE they say 28 days then it was 21 days but I ordered my phone on the 2nd of October making it 32 days at the minute, just wondering roughly how long people were waiting for delivery from origi...
Good afternoon I ordered a iPhone 17 pro I did all the contacts bank details so on paid upfront cost and still got no confirmation of order it’s been taken from back I have details of what my contract will be just nothing saying thanks for your order...
Hi, I made orders on Saturday , it’s been dispatched and still not heard anything about delivery ? can you hel
I have orders a new phone on a contract and received my contract information and nothing else , but I have had the upfront fee taken from my bank , I can't track as I don't have an order number ? Does this mean my application has been declined? If so...
I placed an order last night and received confirmation email with xko reference but I've not heard anything since then? I ordered the 17pro in silver. I just want to confirm the order is processed? Thanks
So I ordered a new phone last week and they sent me a message to say something went wrong so I di the chat with EE and got approved for a new phone they told me would take 24 hours to get my confirmation email and I still haven’t received it? Is anyo...
HiWhat is the actual returns policy for sim free phones ordered in November?1. Request within 14 days of delivery?2. Request within 1 month of delivery as shown on order tracking?3. Extended Christmas returns: Any goods bought between 20 October 202...
I am writing to raise a serious concern regarding my recent order. I placed an order for an iPhone 17 Pro Max, Orange, 1TB on 8th October, with a stated delivery timeframe of 14 days. After two weeks, I went to the store to cancel the tablet that had...
My application is not working
Ordered an item with ee. Should have been delitoday but no PIN received so driver couldn't deliver. I cant find a contact number to speak with someone as its not phone or broadband related.
