If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a sim yesterday and got an XKO reference, it said they were doing checks and may call. Had no further confirmation or dispatch notice. Will they send a decline email if there is an issue and if so when?
Hi I ordered my phone Friday and i got a confirmation email but nothing since then but it said “your EE order: please call us to discuss” I ask my mum said said that it’s if there’s any problems or anything but I just need to make sure do I have to r...
hi , I got my phone in store and I have the receipt and paperwork but can't find my invoice number anywhere ,anyone help with this ? thank you
were is my upgrade order
I have ordered a new phone and have received a message saying - a new document for your samsung device agreement is now available to view, log in to ee.co.uk/go/login to view it, but I can't find it. I have looked under bills & payments and plans &...
I have placed an order this afternoon, upfront payment is pending but the page was then blank so no order number given and I have received no confirmation email. I have been unsuccessful in contacting EE as my number is an existing number in my husb...
Can u tell me when my contract mobile phone will be delivered please?
I ordered an accessory on my standalone apple watch account but they sent the PIN to the phone number attached to that account and now I can't receive the item as that number is not used for anything and I have no sim card for it. I was hoping they ...
HiI was in the EE shop yesterday and had 2 choices. I went with the iPhone 16 Pro Max on flex pay because I had to think quickly.I think I made the wrong choice and wished I had chosen the Pixel Pro XL.Is it too late to take it back and to swap these...
