If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I'm a little concerned about my recent pre order that I did in store, i pre ordered the s24 ultra and wanted the free upgrade too the 1tb version, however my contract says I will be getting the 512mb version will I still get the 1tb or the standard ...
Good evening, I requested an iPhone 15 Pro Max through the website and the amount of £30 pounds was removed from my account and at the end of the order to confirm the screen went white and my order did not complete. I didn't receive any email or SMS ...
Just want to see if anyone else got a text message today after preordering the S24 Ultra that it's going to be disptached in 1 day? I didn't think it would have been that quick.
I ordered an PAYG SIM card, 4 days ago and it has yet to arrive, even though I keep getting emails asking me to top it up, which I obviously can't do since I have not received it. Can they track this? I have no tracking reference since it did not pro...
Hello I have order s24 ultra 512 gry titanum .. since 18 jan.. Took upfront from my direct debit but still did not recevied any email about my orderI dont know if i am accpeted or not while upfront payment was accpetedAnd 2nd issues i choose offer th...
I just tried to order a phone. A galaxy 23 fe. I paid 50 up front. The money has been taken from my bank. However it glitched right at the end. I've had no confirmation email and as far as I can see its not showing on my account. I've paid 50 up fron...
I have recently upgraded my plan to a SIM only tariff since August as Samsung didn't release a Note phone this year so I decided to skip upgrading my handset. I noticed that my staff discount 40% off had been removed. This discount is a lifetime disc...
Hi I want to cancel my sim order which was placed by mistake
I recently ordered a phone from EE and the item was confirmed and I was given confirmation of the order and told it would be arriving today but upon looking at the DPD tracking it said it had been returned to co-signer and it was heading back to EE w...
Been sent a message with a link to view a document about my new phone I'm about to receive. I click on the link it takes me to EE website but there's no document. Can anyone help
