If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I wanted to use my anytime upgrade to make my plan slightly cheaper (I have iPhone) using the £100 Upgrade fee and was refused to have an android phone as these are cheaper - was it right I can’t upgrade to android phone
Ordered a orange iPhone 17 plus 128gb I think took my upfront payment but I have not had anymore info and when I try and track my order it says something went wrong.
I ordered a iPhone 17 Plus EE took my upfront cost but didn’t give me a delivery number
Hi i ordered my Iphone 17 Pro Max in silver 256GB on the 16th December (Tuesday) but on the “track my order” it still says “Order Confirmed” and has moved over to the next stage “awaiting dispatch” but hasn’t ticked that bit yet so im still stuck on ...
Dear EE Customer Support, I purchased a Google Pixel 9a from you one month ago as a brand new device. Unfortunately, the battery life is severely defective; it drains rapidly even with minimal use and optimized settings. In the phone settings, I disc...
Hi I’m wondering when the iPhone 17 pro max is in stock today
i need to order a router. mine is faulty. i use my daughters and it works brilliantly but go back to mine and its crap. Cant even get wifi in next room. With all the doors open. its a joking. Ever since bt swap to ee its crap. Didnt even get a new ro...
Hi, i wondered if anyone can help?Wanting to upgrade my daughter’s phone for Christmas. Is there anyway that I can do this (I hold all the accounts - multiple contracts - under my account) without any texts/communication going to her number.
I ordered a pair of headphones which arrived damaged. The order was never marked as fulfilled on the website, so I can't initiate a return. When I try to contact EE to discuss this, and follow the relevant selections on the phone, I get through to a...
ordered iPhone 17 pro max - silver 256GB. New contract. Received confirmation email but no update on how long will be till dispatch. Can anyone help with stock / timescale ? Also can’t track order on account - still says no orders
