Community Activity

Resolved! Making and receiving calls while abroad

Hi,I have purchased a roaming pass for 7 days and upgraded my phone plan to indclude roaming which will take place on 26th April. I am currently in Australia and though my wifi is working I am unable to make or receive calls, but can receive text. I ...

Emmalyn by Visitor
  • 143 Views
  • 7 replies
  • 0 Helpful

Resolved! App still not working

Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad  

91459145 by Investigator
  • 104 Views
  • 4 replies
  • 0 Helpful

Resolved! How to claim the free watch with S25 Ultra

I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks. 

Zoze8588 by Investigator
  • 2790 Views
  • 9 replies
  • 9 Helpful

Price increase

Hello, why is my monthly SIM card fee now £25 after 6 months, when it was £20 at first?

Ay89 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful

TNT still worth the cost?

Continued my BT/EE/TNT sports contract for another 2 years in Oct '24 on the strength of the sports content. Since then, via Discovery+, Eurosport 1 and 2 have disappeared, Rugby Union main trophy tournaments  have gone and no longer "all Champions L...

EE back office is a joke

Why is it impossible to get any sort of information on this EE back office?! who are they? Why does my case have to go them? Why don’t I even have the slightest timeframe on how long I have to wait? I can’t even get a straight answer for their workin...