Community Activity
Resolved! Making and receiving calls while abroad
Hi,I have purchased a roaming pass for 7 days and upgraded my phone plan to indclude roaming which will take place on 26th April. I am currently in Australia and though my wifi is working I am unable to make or receive calls, but can receive text. I ...
Resolved! App still not working
Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
Full works roaming SIM plan & Cayman Islands
Will a full roaming sim plan for iPhone cover the Cayman Islands (which I believe is not included in the same zone as other parts of the Caribbean)?
Resolved! How to claim the free watch with S25 Ultra
I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks.
Price increase
Hello, why is my monthly SIM card fee now £25 after 6 months, when it was £20 at first?
TNT still worth the cost?
Continued my BT/EE/TNT sports contract for another 2 years in Oct '24 on the strength of the sports content. Since then, via Discovery+, Eurosport 1 and 2 have disappeared, Rugby Union main trophy tournaments have gone and no longer "all Champions L...
EE back office is a joke
Why is it impossible to get any sort of information on this EE back office?! who are they? Why does my case have to go them? Why don’t I even have the slightest timeframe on how long I have to wait? I can’t even get a straight answer for their workin...
You can't place an order right now as you have an open order
It has been over a month now since we subscribed to EE Fibre Broadband and as a result we had to cancel our landline with the promise of the EE Digital Phone service (we rely on our phone line as we live in a remote part of Wales). Every time we try...