If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I signed up for a pay monthly sim on Tuesday night and received a message at the end of the order saying we need to confirm more details and they would call within 48hrs. However I also received an email saying successful order and they are processin...
I ordered an Apple Watch Ultra 3 with natural Milanese loop on the 29th Sept 2025 as an upgrade for the original Ultra and only got a thanks for your order email, I called a few days later to check the order had gone through and was told it was all...
Just got my PS5 Slim today with no £125 game card as well. They put 4x £50 vouchers in the box which is for the 24 months of PSN Extra. But no £125 gamecard. Called customer service and they're all "I dunno? is it not in the box? Dunno mate". There a...
Hello, if I submitted and order and it can’t proceed, will it be automatically refunded? If you don’t cancel it. I had a conversation on the phone and someone told me that couldn’t go through, but I could change my plan. So will this be refunded back...
i signed up and ordered i phone 17 pro max on 28/10/25 online. i received order confirmation email also asking me to call and discuss. i did this and was told it hasn't gone through successfully so re did it all over the phone. i didn't receive confi...
Hey all. Probably a stupid question. I placed an order for an iPhone 16 pro max, and received the usual order email. It says on the email at the top to ''Call to discuss'' my order, however it says they have my order and will begin to work on it str...
i orderd a iphone 17pro max at the beginig of october and paid 84.00 for early up grade still havent the phone it shouldnt be allowed
I ordered new phone today iPhone 17 pro made an upfront cost of 250£ money has been taken and I’ve been sent a contract summary but no further information like a confirmation or order number and nothing showing on my EE account?
I ordered a new iPhone but I didn’t receive a order number and cannot track my order but the money was taking out of my account?
I ordered 2 IPhone pro max one orange and one silver on 30 sept st the re dhopi still haven’t received these or heard anything about their arrival
