If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
i signed up and ordered i phone 17 pro max on 28/10/25 online. i received order confirmation email also asking me to call and discuss. i did this and was told it hasn't gone through successfully so re did it all over the phone. i didn't receive confi...
Hey all. Probably a stupid question. I placed an order for an iPhone 16 pro max, and received the usual order email. It says on the email at the top to ''Call to discuss'' my order, however it says they have my order and will begin to work on it str...
i orderd a iphone 17pro max at the beginig of october and paid 84.00 for early up grade still havent the phone it shouldnt be allowed
I ordered new phone today iPhone 17 pro made an upfront cost of 250£ money has been taken and I’ve been sent a contract summary but no further information like a confirmation or order number and nothing showing on my EE account?
I ordered a new iPhone but I didn’t receive a order number and cannot track my order but the money was taking out of my account?
I ordered 2 IPhone pro max one orange and one silver on 30 sept st the re dhopi still haven’t received these or heard anything about their arrival
Hello, I tried to upgrade online but it seems that I can't add my EE perks discount because when I logged in the multi line discount automatically applied and there isn't an option for me to remove it. I called customer care team and even them can't ...
Hi I’ve upgraded my phone to the iPhone 17 pro max cosmic orange and still have no order updates. I ordered on 28/09/25 how long do they usually take to be sent out
I haven't received a tracking number for parcel force just a EE order reference, and it says dispatched. When will I receive a tracking number for parcel force? Ordered yesterday.
Hello, I placed an order for an iPhone 17 Pro Max (Silver, 256GB) on October 4th, but I’ve noticed that it still hasn’t been dispatched. Order Number: EE-******** I understand there might be some processing time, but I just wanted to check when I can...
