If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Expecting delivery of upgraded phone today and went on to track the status. It is being sent back to EE for no reason at all! DPD is being thoroughly unhelpful and says that EE requested the return....EE says they did not. EE advised me to wait a wee...
I made an online request for a 12-month contract, transferring my old cell phone chip to EE. However, 12 days have passed and I still haven't received my card, and I need it urgently.At this point I want to cancel my order, but I'm afraid of being ch...
The bonus on the EE website is still live for pre order however on the Samsung website it says only until the 25th of January, I placed an order yesterday (26th of January) under the assumption that the bonus was still live ( as it says so on the web...
I got a letter from EE that says Delivery Note and talking about me ordering an item and want to have it returned . I did not order anything From EE. I am soo confused [Mod edit: Second image rejected as it contained personal information] I als...
Hi allI have pre ordered a S24 Ultra 1TB . 1st question does anyone know when these will roughly be despatched? 2nd Question when selecting the 1TB storage it states that the price is £1497.05 on EE but when on Samsung direct the 1TB is reduced from ...
Just had an SMS to say there is a document re. my upgrade waiting for me and I can view in MyEE , cant see a single thing that relates to any documentation in my EE. Also unable to track my order , so confused
I went for the Quest 3 bundle which comes with games pass and a xbox controller. I had the Quest 3 Monday just gone but no sign of the xbox controller???
I received just one email after submitting my request for a mobile handset+2 years contract. It contained order number.However, when entering order number in ee.co.uk -> help -> orders -> track-mobile-orderI am receiving this message:"Sorry, we can't...
Good evening,Last month after I had been with EE for 6 months on a SIM only plan, I was told I could upgrade to a handset. I went on webchat and went through all the usual what type of phone, colour, size etc, and the advisor said, thanks for your or...
I am an autistic adult I have been told to call 08009563045 about my order too fix an issue however unable to phone people I do not know and am unable too use the relay service as it causes me panic attacks and overwhelm, how am I able to contact EE ...
