If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Payment service is not available. please try again later. This comes up when trying to add a nintendo switch to my account?
I ordered an Apple MacBook Air last Sunday, it said DPD two day delivery but still not received, I have tried contacting EE on the phone but they weren’t helpful at all. Has anyone got an email address I could or had a similar problem? thanks
Subject: Urgent – Missing £200 PlayStation Vouchers from PS Portal OrderHi EE,I need to escalate an ongoing issue regarding my PlayStation Portal order, which I took out as an add-on plan for £18 per month over 24 months, with a £10 upfront cost. The...
I ordered a new phone yesterday (a Saturday) got my confirmation email with my tracking number but when I try and track it , I just get the timednout message. I need to track it to make sure someone is home when it arrives. I swear EE just don't wan...
I Just payed the up front payment for an iphone 16 plus via apple pay which was £30 as i did so the money was taken from my bank and the safari portal from the EE app just shut down and when i re opened the EE app it took me back to the start of the ...
Hi allI recently placed an order with EE for a pair of headphones. While the address is correct I have just realised that the postcode is wrong. I spoke with DPD about this matter and they said I best get in contact with EE instead as they cannot cha...
I ordered an iPhone 16 pro (Black Titanium) with EE on 4/02/25 and it has now been 10 days with no update with my order.Attempting to track my order number is also impossible.When can I expect my order to arrive?
Every time I put my order number in and my username it just says timed out when trying to track my phone can anyone help with this also when I ring them it doesn’t give the option to talk about your order any help with this please
Hello I'm very confused My order for the ps vr2 is stuck on processing and it was meant to be here yesterday what has happened I'm very confused
I am a long time O2 customer switching to EE in search of better coverage, today I ordered an iPhone 16 Pro 128GB (black titanium) with an unlimited everything plan.Later on in the day I received a text message telling me my order had been cancelled,...
