If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hey folks im new to this forum but hoping I can get some help.I ordered the Iphone 17 Pro as a Xmas gift for my partner, unfortunately it has came a different colour from the one she was after. (Fairly certain I asked for Silver and its came orange) ...
Hi everyone, I wanted to share my recent experience with EE to see if anyone else has gone through something similar — and to highlight how poor the customer service process has been. I ordered an iPhone 17 Pro Max for myself and an iPhone 17 for my ...
Orderd an iPad On Christmas Eve I havnt received any email to tell me that it’s been sent out ect. I have had a confirmation like saying I’ve orderd it but nothing else.
EE don’t recognise order number they provided and I need it to know through EE app to track my order. It also don’t recognise the email either despite being logged in on the said email. I’m a new customer.
I had ordered phone like 4 days ago and canceled the order but still didn’t receive my money yet
I have seen other similar posts and I have the exact same issue.As part of my broadband order I have been offered a tablet for £1 but cannot redeem it.I have called EE multiple times and have raised a complaint which seems to get closed without actio...
Hi so i tried to make an order for a contract order for an iphone 14 as ive only just turned 18 about 6 months ago so got suggested to go for a lower phone. first off, they charged me and then said it didnt go through (although the payment came out) ...
Hello I ordered for a phone. Order no. xko30******. Kindly update me on the progress and when I can get it. Henry ***** [Mod edit: Removed personal information (full name and order number) to protect your privacy.]
Hi, I’ve tried using the app to contact but no help. I want to order the Beats Pro headphones in sandstone, but check out as a guest as I’m not with EE. It says delivery standard 2 days but then it says dispatched more than 28 days. Does this mean I ...
Hi all, I ordered an EE SIM on the 5th December and it's still not arrived yet. Im switching from O2 and when ordering I submitted my PAC code to keep my current number. It's a pay monthly SIM only contract. Other than a confirmation email xko*******...
