If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Can someone please help me? I bought an iPhone 17 Pro Max 512GB in Deep Blue six days ago. The only email I received was the order confirmation saying the purchase was completed, and the payment has already been taken from my account. On the first da...
I placed an order for an upgrade iphone last Wednesday 11th March. I have received an email with the order reference number beginning xko.However when I try to ascertain the status of the order, the response is that the order number is not recognised...
Helloi I ordered a 17th max on 28/12/2025…. I can’t track it (the contract emailed through doesn’t have it), and I haven’t had a single update. Didn’t think it would take over two months (and counting)!
Hi, I’ve just upgraded my phone & noticed after I have completed everything, my new device will be delivered to my previous address I can’t find an option to speak to someone over the phone. I’m a chemotherapy Nurse & my next day off is Thursday so I...
I have had the same issue, I ordered the 256gb Silver iPhone 17 pro max on the 3rd of march and was advised 14 days wait and not heard anything since. My xko code worked for a week then it just pops up with an error message if anyone could help if th...
Hi,What are the delivery times for the iPhone 17 pro max 512gb currently ?Mikey
Hello, I placed an order for IPhone 17 Pro Max 256 in Silver yesterday via telephone. I got an email confirmation saying it’s confirmed. But I cannot track order? No dispatch email either, when is this due to be delivered? prior to contacting you via...
Hi i upgraded both my contracts to the IPhone 17 Pro 1TB on the 28/02/26. I was told it would be up to 21 days but received a text message today stating they have an estimated date for delivery. I call up 150 and was told these texts were incorrect a...
I ordered a eSIM a week ago I have an email to say my order was successful. ee have cut my old contract off so I have no way of ringing ee and I don’t have a EE shop nearby and I am unable to use another phone to contact them. when I try and put my o...
I tried to contact the guides and they where unless anyone managed to get theirs or is this a scam from EE
