30-07-2026 04:05 PM
I've been trying to place order for this video game, and also a controller, separately and together, and each time I get this message. I have tried the app, the website, and a different browser. I have tried with 3 separate payment cards, and still it comes up with this message. What can I do?
30-07-2026 05:31 PM
Hello @apym13.
Welcome to the EE Community.
I'm sorry to hear you are experiencing issues when trying to place your order.
I'd recommend giving us a call so our customer care team can help process this for you.
Katie