Cannot place order

[apym13]

 I've been trying to place order for this video game, and also a controller, separately and together, and each time I get this message. I have tried the app, the website, and a different browser.  I have tried with 3 separate payment cards, and still it comes up with this message. What can I do? 

[Katie_J · Accepted solution]

Hello @apym13. 

Welcome to the EE Community. 

I'm sorry to hear you are experiencing issues when trying to place your order. 

I'd recommend giving us a call so our customer care team can help process this for you. 

Katie