If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I can't find my invoice number and I need it to claim my earbuds i have my delivery note but nothing is on there
I placed an order on the 20th Jan for an s24 ultra black 1Tb and enquired with customer service when I would receive my order.I was informed that it would be shipped in 3-5 days and that it was marked as a priority as I enquired.It's now the 25th and...
Hello,I have ordered a new iPhone 15 pro 512gb and I paid £300 upfront. After payment I got a mail stating that I need to call EE customer service to provide more details and to confirm my order. I been trying to reach EE customer service through cal...
Order number: ******* Order date: 9 Feb 2024I didn't get yet please update the details Mod edit: [please don't post personal information on the community].
HiI upgraded my contract to a sim only as my contract is coming to an end and I've had no confirmation email or anythink etc checked all spam boxes etcIf anyone could help.Thanks
I've pre-ordered the s24 ultra hopefully gone through fine only received one email. Can't see any info on claiming the galaxy watch6. Anybody have info on this?Thanks
Long story short, previous phone I own is an o2 account not in my name. I want to buy a new contract iPhone and have a new phone number. I Can’t get past the prompt for a FTAC number. Is there a way to buy a new EE contracted phone without this? Canc...
Can I ask a question why do EE make it incredibly hard to contact them? I ordered a sim plan I got successful order email but it also had a screen on the website it says we may need to contact you for more details? Contact me about what? I can't see ...
Hi! I have had a chat withEE representative about No Frill package few days back but due to some manual check she didn’t place my order. How do I know that my application was accepted? I gave all the details. Please someone advise.Thanks!
Hoping someone can advise. I got an offer of free early upgrade (saving £185) for being a loyal customer (13years) I decided to go ahead and upgrade. I ordered the phone to be delivered to Warrington store 1. My local store closed down and 2. DPD are...
