If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a new pay monthly phone on the 5th of Jan. I am still waiting. I get messages every day from PDP that the is a problem at there depo. I have been waiting now 9 days.
HelloI placed an order on 01/01/2026. I received a confirmation email and tracking number. The email states 1 day processing.I then received a call on 02/01/2026 from EE to ask me if I had in fact placed the order. This was a high value item so a fra...
hi, I placed an order this morning & took the £29 upfront fee - the screen then went black and I didn't get an order number or confirmation number. I have had no email either regarding it but I did get an email with the pre contract terms and conditi...
Hi I’m a bit confused , earlier today I checked the progress of my ordered iphone17 pro max and i logged in and it was showing order confirmed and awaiting delivery i tried to check again now i get even log in to track it wont let me . Is the iphone1...
My phone is meant to be getting delivered today tracking isn’t working I paid extra to get faster delivery just want to knows what’s going on getting no information and struggling to contact ee
I recently ordered a new phone from EE as my phone was stolen earlier in the day. It had to be from the website because for some wild and stupid reason you can't buy a handset on it's own from any EE stores, that's a genius way to miss out of sales!W...
Hello, I placed an order for a phone on 08/01, and at the time of ordering I was informed that it would be dispatched on 09/01 with next-day delivery. However, the order status is still showing “awaiting dispatch”, with no dispatch date provided....
Hi I put a order in for a iPhone 17 got all contracts through email on minute it's letting me track them it's not but when I can track it's saying order confirmed but no date on dispatch does anyone know if I can chat on line I can't find anywhere to...
I ordered a new phone as i was switching providers on the 4th Jan & got told it would be dispatched within 24hrs but it is now the 12th Jan and have had no update. The tracking number provided doesn’t work and i am finding it difficult to contact any...
