If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello,Does anyone know how long DPD delivery disputes take on average? My delivery for a SIM Free phone was due 28th Oct, kept rearranging it for 29th, 30th, 2nd Nov, 3rd Nov and it each time it never left the depot. Second time in touch with EE help...
My phone is on store being repaired. I have tracked it and it is ready for collection. Is my husband able to collect it on my behalf or do I need to collect it myself?
Ordered on 20/10 with a delivery of up to 20 days. This is 20 days today and no update on why it’s being delayed. Cosmic orange. What is the estimated time on this now please?
Hi just wondered if there was any rough idea of how much longer an order placed on 06/10/25 for the iPhone 17 Pro Max 256GB Cosmic Orange will be? I got my first Apple Watch and have been hanging fire to set it up with my new phone, but if it’s going...
Just wanted to share my experience with EE trade in team and their partner Likewize,I've been a customer with EE for 5+ years, and truly disappointed with their service. I upgraded my device and chose to trade in my old device, Samsung S20 FE, sent v...
I ordered the iphone 17 in black,256gb on the 9th and i was wondering if im going to have to wait weeks like alot of people have as my tracking order still just says awaiting confirmation, and i wouldnt mind my new phone sooner rather than later.
How long does it take to get a actual tracking number to see when dpd will deliver as it’s says 2-3 working days to be delivered and it’s already been that and still no email to say dpd or out have it
I have ordered 2 house phones, I put my house number in 51, but I've had an email with delivery address 5, the person at this address is not at home, what happens if they can't deliver them, it's stupid that you can't change the address, will I get a...
I’m posting here in the hope that someone at EE will finally review this issue properly.On 30 October 2025, DPD delivered what was supposed to be my partner’s iPhone 17 Pro Max 512GB Deep Blue, ordered through our EE account. My partner accepted the ...
I ordered an iPhone 17 a week ago with it saying dispatch within 48hours, when I check on the tracking page it says dispatched but with no date and I have not received a message or email from DPD. Is there anyway to check estimated delivery date?
