If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi yesterday morning around about 3 am I took out a phone contract. I had to ring EE because all I had was a contract summary like the Phone That was on the contract the SIM but no reference number number or order number or anything like that and it’...
Hi , waiting for the email/text from ee or dpd to confirm delivery time as my upgraded phone is ment to be delivered today (14/11/22), but haven't received anything yet
I've just had my 256GB £449 Pixel 9a order cancelled by EE, claiming out of stock for over 6 weeks (the 128GB model was in stock over this time for £349). At the time of order, both the 256GB and the 128GB models were £150 off.Now my 256GB model orde...
Hello I ordered a new pay monthly phone last night when I paid the upfront cost I’ve not received a receipt by email or order confirmation how will I know if the phone is coming or not? Money has been taken from my bank
For those who have recently, or in the last month, purchased an iPhone 17 Pro Max, how long did it take to be delivered from your order date? I have waited a week now, with no sign of dispatch or any email communication since my order date. I am just...
Delivery of my phone. I have no phone to take any messages from you about my delivery . What can I do
I took out a new iPhone 17 Pro on a monthly contract on Saturday, and the delivery was expected on Tuesday. However, it wasn’t delivered. The tracking information says there’s a delay with my parcel and that it should be updated within 24 hours short...
I have the same problem, My DPD tracking shows an attempted delivery, but I never received a PIN code via SMS or email. I cannot access the parcel via DPD chat as it says “item not found”. Please confirm what contact details were passed to DPD and re...
