If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered the iPhone 17 pro max on the 2/1/26 and it said dispatched in 1 day , I haven’t had any info regarding a delivery date and I’ve recieved my trade in pack, I’m worried it won’t be here in the time frame I have to send my trade in back.
I orders a Apple Watch wire last Wednesday I then received on Friday on email saying it's on its way. Since then it's never been delivered I've never had an email to say it's been delivered yet when I go track my order apparently it has been delivere...
Hi. I just placed an order. The money was debited from my account during the initial payment, but no order number was displayed. I'm not sure if the contract was concluded. I didn't receive a confirmation email and I don't have an order number.
Hi all. I ordered a tv on Sunday and received an email yesterday(Monday) To say the tv had been dispatched. The order has DPD 2 day on it but there's a link to 'track order' which takes you to the parcelforce website. The link doesn't seem to be pres...
I ordered the new iPhone 17 pro max in silver on the 31/12/2025. I have not received a confirmation email but the order has been processed in store. How long are these taking to come? When will I receive tracking etc?
Hi, I ordered an I phone 17 with yous yesterday the money has been taken and I’ve received an reference number xko number it says I’m expecting a text but the number I put to check out with isn’t working I have updated it to my partners number now on...
My husband has had an Apple Iphone 16 delivered by DPD. We both didnt want the Iphone and agreed with, what we thought, was EE correspondance, to return the Iphone. So We got a message on Whats app showing a barcode to hand over to the post office, t...
I recently upgraded my phone online with EE, I chose the iPhone 16 Pro 128gb in desert titanium and the EE all rounder tariff. I arranged the upgrade online and updated my address details at the same time as I’ve moved house since I last upgraded my ...
Hi, I've been trying to track my device I ordered. However, every time I try to press track it tells me either my tracking number or email is wrong. Ive quadruple checked and I'm using the correct tracking number and email. Any solutions?
I have ordered a tv on the ee app and when I go to track my order it says the reference number is invalid and doesn’t let me track it and I haven’t got a message from DPD with a pin for my delivery
