If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a iPhone 17 Plus EE took my upfront cost but didn’t give me a delivery number
Dear EE Customer Support, I purchased a Google Pixel 9a from you one month ago as a brand new device. Unfortunately, the battery life is severely defective; it drains rapidly even with minimal use and optimized settings. In the phone settings, I disc...
Hi I’m wondering when the iPhone 17 pro max is in stock today
i need to order a router. mine is faulty. i use my daughters and it works brilliantly but go back to mine and its crap. Cant even get wifi in next room. With all the doors open. its a joking. Ever since bt swap to ee its crap. Didnt even get a new ro...
Hi, i wondered if anyone can help?Wanting to upgrade my daughter’s phone for Christmas. Is there anyway that I can do this (I hold all the accounts - multiple contracts - under my account) without any texts/communication going to her number.
I’m posting here in the hope that someone at EE will finally review this issue properly.On 30 October 2025, DPD delivered what was supposed to be my partner’s iPhone 17 Pro Max 512GB Deep Blue, ordered through our EE account. My partner accepted the ...
I ordered a pair of headphones which arrived damaged. The order was never marked as fulfilled on the website, so I can't initiate a return. When I try to contact EE to discuss this, and follow the relevant selections on the phone, I get through to a...
ordered iPhone 17 pro max - silver 256GB. New contract. Received confirmation email but no update on how long will be till dispatch. Can anyone help with stock / timescale ? Also can’t track order on account - still says no orders
I ordered an iPad online to pay monthly on Sunday (14th). I received a confirmation email of my order, immediately after but that was 3 days ago and I’ve heard nothing. I’ve tried several times to track my order but it won’t let me and I wanted to ri...
After waiting over a month for my new iPhone 17 Pro Max in cosmic orange, I received a fake version!!!I took delivery of what I thought was my new phone from the DPD courier. I took the package inside, proceeded to open it where I had what looked li...
